Canadian Living

MONEY TALKS

Expert tips to protect yourself against fraud

- TEXT STACY YANCHUK OLEKSY

Nobody likes to be taken advantage of—it makes us feel insecure, unsafe and even a little foolish. But fraud and financial scams remain a multibilli­on-dollar business in Canada, with new ways for people to try to bilk you out of your money popping up seemingly every day. So who can you trust? And how do you protect yourself? Follow the advice below to ensure you’re not a victim. 1

Carefully consider emails or letters you receive. You need to be more suspicious, because fraudsters are banking on your trusting nature. They’ll send communicat­ions from someone you seem to know (there may be one letter difference in their email address that you don’t notice, for example) or from an institutio­n you trust like your bank or the government.

• Step 1: Hover over an email address and read it thoroughly. Is this really the person or organizati­on you think it is?

• Step 2: Read through the email thoroughly. What is it asking for? Are it trying to scare or intimidate you? Pull at your heart strings?

• Step 3: If you have any doubts, go to the institutio­n’s website (eg., your bank or the government) and call the phone number listed there to enquire about your file. Do not call the number that’s been given in a suspicious email or letter.

2

Don’t offer up any informatio­n. Ever. Keep your personal details to yourself. This extends to friends and family members, as well as businesses. If anyone asks for identifiab­le informatio­n (your date of birth, mother’s maiden name, social insurance number, former addresses, account numbers, etc.), do not provide it. If you are actively calling an organizati­on like your bank or the government, they will ask for some of this informatio­n to verify your identity. This is okay because you’ve initiated the call.

3

Trust your “spidey sense” or your gut. As Spider Man would say, “my spidey senses are tingling.” We often second-guess ourselves and talk ourselves into believing people even when our intuition is advising us not to, so when your intuition, gut or spidey senses start tingling, pay attention to them.

4

Report any suspicious activity, or if you’ve been a victim of fraud or identity theft, to the Canadian AntiFraud Centre, www.antifraudc­entrecentr­eantifraud­e.ca/index-eng.htm.

5

Check your bank and credit product statements monthly to ensure that no suspicious activity is occurring.

6

Check your credit report annually through Equifax and Transunion.

Protect yourself from frauds and scams by regularly monitoring your informatio­n and safeguardi­ng it from others. Assume that if it sounds too good or scary to be true, it may very well be.

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