DRIFT Travel magazine - - America - www.lux­u­rys­ www.lux­u­ryrestau­ TRAVEL OF­TEN . LIVE WELL . 67

The World Lux­ury Spa Awards and World Lux­ury Restau­rant Awards are es­tab­lished global or­ga­ni­za­tions pro­vid­ing lux­ury spas and res­tau­rants with recog­ni­tion for world-class ser­vice ex­cel­lence pro­vided to guests. Set­ting the ba­sis for ser­vice in­dus­try stan­dards around the world, the com­pa­nies pride them­selves on ac­knowl­edg­ing lux­ury spas and res­tau­rants in their rel­e­vant cat­e­gories dur­ing the an­nual vot­ing phase. Votes are gar­nered through var­i­ous mar­ket­ing chan­nels from guests, show­cas­ing yet again the true value of ser­vice ex­cel­lence.

Vot­ing for the 2017 award year saw over 100,000 votes from happy cus­tomers around the globe plac­ing their stamp of ap­proval on their es­tab­lish­ment of choice. “One of the most fa­vor­able ways to award ser­vice ex­cel­lence is by al­low­ing peo­ple to have their say, and hear­ing from the pub­lic is a pop­u­lar man­ner in which to make a de­ci­sion on where you will stay, spa or dine. An award of this stature sig­ni­fies qual­ity, ser­vice de­liv­ery and much sought after lux­ury. All of which have made our par­tic­i­pants what they are to­day, win­ners in the lux­ury hos­pi­tal­ity field.” says Marna Lourens, Ex­ec­u­tive Man­ager for the World Lux­ury Spa Awards. Win­ning par­tic­i­pants re­ceive awards in their re­spec­tive cat­e­gories on a coun­try, re­gional, con­ti­nent and global ba­sis, purely from guest votes.

The 2017 grand gala cel­e­bra­tion, the night which hon­ors these fine estab­lish­ments, took place on 22 July and was proudly hosted by the ex­quis­ite JW Mar­riott Ho­tel Hanoi. Nearly 200 par­tic­i­pants joined the evening in an­tic­i­pa­tion of what was to come. “The most cov­eted award on the evening is our Global Spa and Global Restau­rant of the Year Awards. Each year the task to de­ter­mine these top estab­lish­ments be­gins after vot­ing has closed and we an­nounce to our win­ners if they have been suc­cess­ful. We are six se­nior man­agers who take weeks to de­cide, as vot­ing is not the only cri­te­ria we look at to be­stow this pres­ti­gious award. A mul­ti­tude of fac­tors come in to play; brand, lo­ca­tion, over­all guest sat­is­fac­tion from on­line re­views, ser­vices and fa­cil­i­ties, de­sign, and even menu of­fer­ings whether spa or restau­rant. It is im­por­tant to look at each es­tab­lish­ment as an in­di­vid­ual as well, some are on an is­land, some are in cities or in a desert, it is not al­ways pos­si­ble to com­pare ap­ples with ap­ples when defin­ing lux­ury. This year the fo­cus was on unique de­sign with a touch of classy el­e­gance, and we were as such proud to award Global Spa of the Year to Harnn Her­itage Spa at In­ter­con­ti­nen­tal Danang Sun Penin­sula Re­sort, and Global Restau­rant of the Year to Ithaa Un­der­sea Restau­rant at Con­rad Mal­dives Ran­gali Is­land.” says Joanna Evans, Mar­ket­ing Com­mu­ni­ca­tions Man­ager for the World Lux­ury Awards.

The evening was as glam­orous as one would ex­pect from a JW Mar­riott brand ho­tel; a de­lec­ta­ble 6-course fine din­ing menu adorned each ta­ble through­out the night and was paired with fine wines and cham­pagne from Moët et Chan­don. En­ter­tain­ment in­cluded a Dragon Dance, a Viet­namese based string quar­tet per­for­mance by Độc Cầm - Toxic Quar­tet, and a lo­cal Ao Dai Dance, all of which added to the evening’s Asian flair.

“We wel­come lux­ury estab­lish­ments from around the globe to par­tic­i­pate in these ex­cit­ing awards, to proudly show the world what they have to of­fer in terms of lux­ury and ser­vice ex­cel­lence.” says Linda Cooper, Ex­ec­u­tive Man­ager for the World Lux­ury Restau­rant Awards.

Cavalli Club, Restau­rant & Lounge - Dubai Global Win­ner, Best Restau­rant Bar The Seven Seas Wine Bar & Restau­rant - Thai­land Global Win­ner, Best Lux­ury Scenic Set­ting

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