Workers lack zeal: HR survey
EDMONTON / Lack of employee engagement is a major problem in many organizations, according to a national survey of human resources (HR) professionals.
The poll, conducted by Edmonton-based Psychometrics Canada, found that 69 per cent of the 368 executives surveyed believe the level of worker engagement is “problematic.”
“Those working in government (80.3 per cent) and business (74.4 per cent) sectors are more likely to identify engagement as a problem than are people in education (64.2 per cent) and not-for-profit (54.2 per cent) organizations,” the company said in a news release.
“The vast majority of survey respondents (84 per cent) indicate that senior leaders and managers are primarily responsible for employee engagement. Fair or not, it appears that it is not up to employees to engage themselves, but up to organizations to engage employees.”
To increase engagement, HR professionals rate the following as the most effective: providing control over how a person does his/ her work; giving employees opportunities to use their skills; and fostering good relationships with management and senior execs.
“A paycheque is not enough,” said Mark Fitzsimmons, president of Psychometrics Canada. “To keep staff engaged, organiza- tions need to give them the opportunity to use their skills, to be creative and, most of all, to be listened to. This survey demonstrates that many organizations understand this already, but few are taking the necessary steps to address it.”
Survey respondents indicate that the most common results of disengagement are dysfunctional work relationships (29 per cent); lower productivity (25 per cent); and an unwillingness to go beyond the job description (17 per cent).