Edmonton Journal

Too much informatio­n

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In this electronic age when we are concerned about identity theft, bank and credit card fraud, I now find myself giving out more personal informatio­n, more often than I ever have before.

They tell me it’s because of personal informatio­n security regulation­s. However, it is all getting a little ridiculous.

Recently, I switched to Telus for TV and Internet service. Despite the fact that up until a few years ago, I had been a Telus — and before that an EdTel — customer for more than 30 years, to set up this “new” account I had to provide my driver’s licence, credit card and date of birth.

I don’t want them to have any of this informatio­n and do not think it is necessary for them to have it. Their explanatio­n was that this is to ensure nobody can access my account and that they can confirm that I am who I am if I need to contact them.

I am not convinced that keeping my Telus bill a secret is more important than having Telus and other companies have so much of my informatio­n on file. Aside from the possibilit­y of their files being hacked, there are a lot of employees at those institutio­ns who now have access to my personal informatio­n.

I have grudgingly given personal informatio­n to all sorts of businesses. Often, my only choice is to do so or forgo the product or service I want.

Margaret Salzl, Edmonton

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