Call cen­tre abruptly closes in Cape Bre­ton, leav­ing hun­dreds with­out work

Edmonton Journal - - FINANCIAL POST -

Of­fi­cials of­fered a glim­mer HAL­I­FAX of hope Fri­day to hun­dreds of Cape Bre­ton call cen­tre work­ers grap­pling with lay­offs less than three weeks be­fore Christ­mas, say­ing the op­er­a­tion has a “bright fu­ture” and could be up and run­ning again soon.

ServiCom Canada an­nounced the clo­sure of its Syd­ney op­er­a­tion Thurs­day, hand­ing pink slips to al­most 700 work­ers in an in­dus­trial re­gion al­ready strug­gling with a stub­bornly high un­em­ploy­ment rate. The shut­down fol­lowed a bank­ruptcy pro­tec­tion fil­ing by ServiCom’s U.S. par­ent, weeks of pay delays and prom­ises of bonuses and pay in­cen­tives for work­ers who stayed. In the af­ter­math of the lay­offs, many work­ers spent Fri­day fil­ing EI claims and seek­ing help from lo­cal char­i­ties.


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