Hundreds lose jobs at call centre
Almost 700 people lost their jobs at a Cape Breton call centre after the company announced its immediate closure Thursday, leaving employees stunned and without work less than three weeks before Christmas.
ServiCom Canada officials gathered workers at the Sydney operation just after lunch to inform them that it was shuttering the facility, following weeks of pay delays and a bankruptcy protection filing by its parent company in the United States.
Kayla Williams, who worked at the office for five years, said she was blindsided by the news. She said company officials had recently promised bonuses and pay incentives.