Hun­dreds lose jobs at call cen­tre

Lethbridge Herald - - BUSINESS | AGRICULTURE -

Al­most 700 peo­ple lost their jobs at a Cape Bre­ton call cen­tre af­ter the com­pany an­nounced its im­me­di­ate clo­sure Thurs­day, leav­ing em­ploy­ees stunned and with­out work less than three weeks be­fore Christ­mas.

ServiCom Canada of­fi­cials gath­ered work­ers at the Syd­ney op­er­a­tion just af­ter lunch to in­form them that it was shut­ter­ing the fa­cil­ity, fol­low­ing weeks of pay delays and a bank­ruptcy pro­tec­tion fil­ing by its par­ent com­pany in the United States.

Kayla Wil­liams, who worked at the of­fice for five years, said she was blind­sided by the news. She said com­pany of­fi­cials had re­cently promised bonuses and pay in­cen­tives.

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