Victim Services dog and handler honoured with Commissioners Commendation
Adonus Arlett, program manager of Lethbridge Corridor Victim Services, and Madison, the facility dog, have been presented with a national award, the Commissioners Commendation for Outstanding Service for their dedication and commitment to Lethbridge Corridor Victim Services (LCVS).
The Commissioner Commendation recognizes regular members of society and civilians who have demonstrated extraordinary courage and bravery, outstanding service or excellence in volunteer activities in a way which exceeds the expectations of their role in society. Arlett, Madison’s handler, said she and Madison have been working together since early 2015, and the award and nomination, “is an incredible honour.” Arlett has been working with the LCVS unit since 2013, working with vulnerable populations and in the helping field her entire adult life.
Arlett and Madison were formally recognized during a ceremony held in Edmonton on April 14, alongside 16 other extraordinary individuals who have demonstrated exceptionalism above and beyond what is expected in their respective fields. Arlett said, “Madison of K Division is officially commended for her dedication to the Victim Services Program and her perseverance within the Lethbridge Corridor Victim Services Unit.”
“Madison is truly the kindest soul you will ever meet,” said Arlett of her furry comrade, and reiterated Madison is not, “just a dog,” but rather a highly trained and accredited facility dog. Although Arlett said people, “may cognitively understand and support the Facility Dog program; until you see it in action you will never truly appreciate the tremendous impact it has on those Madison and the other facility dogs have supported.”
Arlett explained Madison’s highly specialized training can help alleviate the side-effects of trauma and encourages individuals to work through the criminal justice system from start to finish. “Whether someone is filing a report with the police, testifying in court, attending the hospital, or requiring additional access to community supports, Madison can be with them,” and added Madison has often been present to support individuals from their initial contact with police until the matter is concluded before the courts which can sometimes take years.
While some skeptics may question the efficacy of Madison’s work and impact, Arlett praised Madison as a, “silent advocate who is able to provide comfort, support, and empowerment, as no human advocate can,” and said the degree to which Madison impacts those she works with, “is just such a remarkable thing to see.”
Like many people working or volunteering in the helping fields, Arlett said the heaviness of the work she does can sometimes seep beyond professional boundaries and impact her at home. “Sometimes, as humans, particularly dark moments of individual’s story(ies) creep in.” She explained she believes accessing professional services such as counselling and critical incident debriefings is an essential part of doing this kind of work.
Arlett said the recognition she, Madison, and the VSU team has received, confirms and validates the impact of their work in communities, both locally and nationally.
Arlett explained her motivation to support individuals dealing with horrific circumstances or challenges is informed by her belief that, “someone’s story is not just the incident they are reporting; they are a whole person who has more to offer and often needs to be supported. It is my privilege to stand next to and be entrusted with individuals and their most vulnerable and emotional moments.”
“I am starting to see a (cultural) shift. I don’t think we’re quite there. It is predominantly, statistically, females in domestic violence relationships that are affected, but we are very aware that there is a growing number of men that are impacted by domestic violence as a victim and the agencies we collaborate with are very aware of that, but it’s just to remind the community to be on side with that. So I think they’re still a lot of awareness that has to happen, but we’re not seeing as much resistance,” said Arlett.
The cultural shift toward unpacking long-held stigmas and misconceptions about intimate partner violence is fairly recent, and nowhere close to complete. In fact, it was not until the Criminal Code of Canada was updated in 1983, that amendments were made to ensure a person could be charged for sexually assaulting their spouse.
“Madison, helped individuals process their fears and reservations of the criminal justice system, while supporting them through a multi-year process, empowering the individuals to testify in court which resulted in two successful convictions,” said Arlett of Madison’s impact on the legal process. In these court proceedings, Madison offered victims of violence the necessary biofeedback to help them get through the physically and emotionally taxing process of seeking justice. Arlett explained while in court, if someone is testifying and they begin to get anxious, and are not utilizing Madison as a resource, Madison is trained to recognize these physical symptoms of anxiety and actively try to re-route this anxious energy. Arlett explained Madison may, “nudge at them. She might lick at their leg or give them a little paw to remind them, “remember I’m here, we’re here together.’” She added during interviews with victims, Madison will, use the weight of her body, or put her head on someone’s knee or on their hand, to provide support during the often overwhelming process.
“That connection; that heat transference, someone feels it. And when they start to get anxious, you’ll see them start to pet,” and added it is the petting motion which in turn releases some of that anxious energy, “allowing the cognition part of their brain to continue, versus the energy getting frozen and then blocking (them) up,” said Arlett.
Arlett agreed barriers are removed when Madison is in on a case, as her nonverbal communication has a profound impact on the people she works with. “Madison often will keep eye contact, even if someone’s not looking at them. She’ll stare directly out of their face. It’s really important for her to say, ‘I’m with you and she’ll engage that way very strongly’,” explained Arlett, adding the unconditionality of the support of a dog plays a big role in this dynamic of building trust.”
“They’re safety. The dog doesn’t want anything from you. There are no conditions.”
Despite cultural shifts, Arlett said the LCVS still operates under funding constraints, like many non-profits, which can limit the unit’s ability to, “support everyone how we wish we could, if our funds and community resources were available to endless capacity.” Arlett said despite this, she and the team at LCVS she is committed to operating and growing the service capacity through ingenuity and resourcefulness, and working creatively to provide support to community members in need, despite financial limitations. Arlett said right now, some funding challenges have impacted the team’s ability to fulfill their desired reach within the community. “Unfortunately, it is (a matter of) funding and resources; we just simply need another handler to do the job,” LCVS has a second facility dog as well, Marley, who is going to take over as Madison enters into a slow retirement, moving away from more intensive in-court appearances to other kinds of work, classified as “lighter” or less emotionally demanding jobs.
The LCVS unit is currently taking on new recruits to be trained. Interested volunteers can expect a time commitment of around 10 hours each month. CVS serves the communities of rural Lethbridge, the County, Coaldale, Milk River, Picture Butte and Raymond.