Maclean's

How One Company Is Making Health Care Convenient

- Ken Donohue

Imagine being able to see the doctor of your choice at a time and place that is convenient for you. No more waiting for hours in a walk-in clinic, or weeks on a waiting list to see your family doctor. Thanks to virtual care technology and companies like Tia Health, now you can.

While millions of patients worldwide are taking advantage of virtual care solutions, Tia Health’s philosophy is different from that of other providers. It believes in the

importance of a doctor-patient relationsh­ip and consistenc­y of care. That’s why you can choose the doctor of your choice. One who speaks your language and who you’re comfortabl­e with. And you can see the same one for all your virtual visits.

Putting patients first

Tia Health is bringing customer service to health care. It works on any device, and you choose a time that is convenient for you. You can have your appointmen­t by video or phone. The doctors are Canadian, and you’ll feel confident knowing that patient data is encrypted and stored securely in Canada.

Many of us delay seeking medical care, because getting an appointmen­t at a doctor’s office isn’t always convenient. Now we can get care when we need it and from any place. Prescripti­ons, test requisitio­ns, specialist referrals, and sick notes are just a few of the things a Tia Health doctor can do for you — about 80 percent of medical issues can be solved safely and effectivel­y through virtual care, instead of requiring an in-person visit to a family doctor or clinic.

Tia Health is helping to change the way we access health care, and its reasonable prices (fees are covered for those who have a BC Health Card) will have you wondering why you haven’t considered virtual care before.

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