Montreal Gazette

Tactics for dealing with annoying co-workers

Sometimes the best solution is to just walk away and take a break

- PAMELA EY RING

TThe Know-it-all. Negative Nancy. Larry Loud-talker. The Over-sharer. The workplace is filled with all kinds of personalit­ies, each with their own unique (and sometimes annoying) habits.

While you can’t choose your co-workers, you can choose how you handle their annoying behaviour. Your best approach will largely depend upon your circumstan­ces, and the level of annoyance.

For example, if your coworker’s habit hampers your ability to do your job, you’ll need to take care of the problem even if it means going to your supervisor. However, filing even a “verbal” complaint should always be your last resort. Meanwhile, you may want to look at your own workplace behaviour which, unknowingl­y, may be offensive to others.

Here are some tips for resolving conflict: Remove yourself from the situation: If you find yourself focusing more on your co-worker’s annoyance than the work in front of you, take a break. Even a few minutes in a restroom or break room will clear your head and calm your nerves. Find an outlet for your frustratio­n: A 20-minute power walk or “vent-session” with a trusted friend is another option. Once you’ve released the built-up tension, you’ll find you have a new perspectiv­e on the situation. Find your focus: If deadlines prevent you from removing yourself from the situation, create a place of calm in your own mind. Any technique that helps you create a “clear headspace” will provide a sense of control and calm. Try noise-cancelling earbuds or mentally repeat a mantra, like “focus” in your mind. Go to the source: If all your attempts fail and your work is still suffering, be respectful and pay your co-worker the courtesy of addressing them directly. Explain the problem (e.g., it’s hard for me to concentrat­e) and, together, find a solution that works for the both of you. Last resort: If the problem persists, you have no choice but to bring your concern to a supervisor. Who knows, you may not be the only one in the office having a problem with this co-worker. Taboo topics: Even the most friendly workplace conversati­on can sour when people discuss taboo topics. To avoid office friction, don’t brooch the following hot topics; and if raised by co-workers, opt- out of the conversati­on.

Salary: Your salary was determined by you and your employer. It’s proprietar­y informatio­n and should stay that way.

Medical woes: Only you and your family care about your medical problems. Keep your aches and pains to yourself.

Relationsh­ip problems: Failed romances and other relationsh­ip issues belong in your personal life, not in your profession­al life. No exceptions! Sex, religion politics: hese three hot-button topics are non-negotiable. They are called hot button topics because they are polarizing and run the risk of alienating, even insulting, colleagues. Discussing sex, religion and politics is always off-limits and inappropri­ate in the workplace. Examine your own behaviour: As you go about your workday, pay attention to your interactio­ns with others. Do you interrupt colleagues while they’re working or engaged in conversati­on with others? Do you discuss business matters with co-workers or do you bring up personal issues, about yourself and others? Do you complain about problems in the workplace but fail to offer any viable solutions?

Remember: It’s always easier to find fault with others than it is to see our own problems.

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