Montreal Gazette

Millennial malaise spreading

Workers aged 18 to 34 generally agree they are less engaged and have a laissez-faire attitude

- KIM COVERT

A smoulderin­g day on summer vacation is an appropriat­e time to feel lazy-daisy, devil-may-care. Any given day in the workplace, on the other hand, is not.

But a survey conducted by Workplace Options, a provider of work-life programs and employee benefits, suggests that’s what a lot of older workers think about how millennial­s approach their workdays – and those millennial­s, people aged 18 to 34, wouldn’t necessaril­y disagree with that assessment.

The poll of American workers “shows a shared sentiment across age groups that millennial­s have a distinct attitude toward workplace responsibi­lity – one interprete­d as largely lackadaisi­cal,” Workplace Options said.

Among the poll results: 77 per cent of workers believe millennial­s have a different attitude toward workplace responsibi­lity than older workers; 68 per cent believe they are less motivated to take on responsibi­lity and produce quality work; and 46 per cent believe millennial­s are less engaged at work than older employees.

That perception of lack of engagement or motivation could trace back to the kinds of jobs millennial­s are hired to do, says Dean Debnam, chief executive at Workplace Options.

“The attitudes reflected in this poll may stem, in part, from the responsibi­lities younger workers typically have as more junior employees, but this is certainly a trend to monitor.

“The new challenge for managers is not only finding ways to engage millennial­s in the workplace culture, but also bridging the gaps that exist between employees of different age groups.”

While older workers might cast a particular­ly jaded eye over the efforts of their younger colleagues, millennial­s barely give themselves higher marks on the same questions: 59 per cent say their generation has a different attitude toward workplace responsibi­lity; 55 per cent acknowledg­e their generation is less motivated; and 34 per cent re- port millennial­s are less engaged at work.

“Workplaces are generally going through a ‘changing of the guard’ with new technology and new ways of doing business being implemente­d every day,” says Debnam. “As these changes take place and millennial­s grow into new roles that come with more senior responsibi­lities, these perception­s around attitudes and productivi­ty will likely change across the board.”

One area where millennial­s are acknowledg­ed leaders is when it comes to new technology, with 78 per cent of workers agreeing they’re more tech-savvy in the workplace, and 70 per cent across all ages saying this is a career advantage.

The poll of 637 working Americans was conducted by Public Policy Polling last fall and has a margin of error of plus or minus 3.9 per cent.

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