Montreal Gazette

What will become of the Pointe- Claire Target store?

It’ ll be interestin­g to see who’ll take over the property on Hymus Blvd.

- Suzanne Korf is a profession­al fundraiser who has worked f or non- profit organizati­ons f or more than 25 years. She is a director of developmen­t f or The Montreal Children’s Hospital Foundation. She is a mother of two and a resident of Pointe- Claire sin

Last Saturday was Valentine’s Day, and my son and his girlfriend celebrated with takeout from Mozza restaurant on StCharles Blvd. While this may not seem traditiona­l, it is a sign of the times. They ordered online and went to pick up a delicious meal ( I snuck a couple of bites) of tortellini and pizza. They did not have to wait to be served or warm up a freezing car after a nice meal.

While takeout is a sideline for Mozza, there is something to be said for the takeout model. It requires a lot less investment, fewer employees to manage, and less paperwork. Owning a retail establishm­ent is a major undertakin­g.

Whenever I take a walk downtown, I am amazed at how many clothing stores, restaurant­s and coffee shops there are. Often, many of the stores seem empty. How do they survive?

Many of them don’t. Just recently, Jacob ( 92 stores), Sony ( 14 stores), Mexx ( 95 stores) and Target ( 133 stores) announced they were closing their Canadian operations.

Target is probably the biggest shock. Canadians had high hopes for Target, and looked forward eagerly to a great shopping experience and lower prices for higher quality items. “Expect more, pay less,” right? Instead, they found empty shelves, and those muchantici­pated deals never materializ­ed.

Disappoint­ed customers are not repeat customers. In two years, Target lost $ 2.1 billion and was not forecast to make a profit until 2021.

Target Canada spent more time acquiring and renovating stores than it did operating them. In 2011, Target acquired 189 Zellers locations and in March 2013, it opened its first Canadian location. The store in Pointe- Claire opened at the end of 2013, and operated a little more than a year before being turned over to court- supervised liquidator­s.

Target’s very name and its bull’s- eye logo are ironic as Target clearly missed the mark. Its Canadian legacy is to be the fodder of discussion for MBA students as they analyze what went wrong.

Maybe Target tried to do too much too quickly. Perhaps they underestim­ated the competitio­n. Maybe there was too much hype. Or was it just a series of mistakes in a challengin­g economic environmen­t?

Whatever the case, the sad reality is that 17,600 employees will be out of work. Not since Nortel have so many lost their jobs. There will be a toll as well on Target’s suppliers.

It will be interestin­g to see what will happen with the property on Hymus Blvd. at St- Jean. It is a little too big for a takeout joint, but maybe it won’t be another big- box store. If it is, maybe the logo should be a colour other than red, and hopefully, unlike Target, former employees would be hired back.

 ?? SU Z A N N E KO R F ??
SU Z A N N E KO R F

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