Montreal Gazette

Concordia warns about possible breach of computer security

- KAREN SEIDMAN For questions, contact help@concordia.ca kseidman@postmedia.com twitter.com/KSeidman

The Concordia University community got a lesson in computer security on Monday after the university had to send out a notice telling students and staff that key logger devices — which can capture keystrokes — were found on some workstatio­ns in the Webster and Vanier libraries.

They were only found on express workstatio­ns, which can be used for a maximum of 10 minutes, but the university advised anyone who used the library workstatio­ns in the last 12 months to take precaution­s, such as changing passwords associated with Concordia and especially for online banking.

The key logger devices can capture personal data such as login informatio­n and passwords by tracking the keystrokes used at a workstatio­n.

Chris Mota, director of media relations, said the university didn’t know that the key logger devices had caused any harm, and they hope it hasn’t, but that it was necessary to take proactive measures against an “insidious” problem.

“This is not a Concordia problem, this is about any public access computer,” said Mota. “Anyone can capture data by snapping one of these things on and most of us wouldn’t know the difference. They look like they belong there.”

Although the university said the integrity of its 272 laptops and 432 library workstatio­ns and the security of its IT system remains intact, administra­tors filed a report with

Anyone can capture data by snapping one of these things on and most of us wouldn’t know the difference.

Montreal police and there was a thorough investigat­ion of all public desktop computer workstatio­ns at both campuses.

The university is now conducting regular visual inspection­s and implementi­ng other security measures, including educating the community about the issue.

That’s part of the problem, said Mota — most people aren’t aware these devices exist and they don’t look suspicious. She said the whole community is now being educated about how to detect keyloggers. (They often look like an innocuous connector between the keyboard cable and the USB port, and they can be installed on any type of computer.)

If any accounts have been compromise­d, students and staff have been told to notify the police, as well as the university’s security department.

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