Montreal Gazette

Why are collision repairs so expensive?

- BRIAN TURNER Driving.ca

As driver-assistance technologi­es continue their invasion of our rides and new, lighter-weight body materials gain foothold — along with environmen­tally friendlier paint applicatio­ns — repair costs rise, and of course, insurance companies pass that on to us.

The Insurance Bureau of Canada analyzes insurance payout data for hundreds of vehicles each year, and publishes that data online. It provides quick comparison­s on which vehicles cost more to repair after a collision, or have higher comprehens­ive payouts, and so on.

Here’s what you need to know about the surprising kinks in body repairs that drive up costs.

Aluminum: While the move to increase aluminum in body constructi­on, such as Ford’s pickup trucks, didn’t cause the mayhem some industry watchers predicted in terms of repair training and additional facility equipment and costs, it did almost eliminate low-cost repairs to vehicle doors. These are usually serviced in two methods as replacemen­t parts — an outer panel called a skin, or a complete metal shell.

With lighter impacts that don’t twist the door’s frame, a new skin is usually a quick, easy and cheap fix. Problem is, few, if any body shops are capable of accurately bending the bottom of the skin to fit the door. So, shop estimators end up quoting complete (and much more expensive) door shells, and insurance companies pay for them when a claim is approved.

Technology: New electronic­s have bumped up collision repair costs. Do you drive a vehicle with both front and rear park assist? Both bumper covers have multiple sensors, which don’t stand up well to even moderate impacts. Some sensors can cost more than $150 each, and some models have four or five per bumper.

Cross-path detection systems use even more expensive electronic­s, usually located in the rear quarter panels. It’s not unheard of for their sensors to come in at more than $1,000 each.

Software: When body electronic­s are replaced, often the software needs to be recalibrat­ed. Few independen­t body shops have access to this proprietar­y data, so a trip to the dealer has to be arranged. This isn’t a disaster for a well-managed shop, but it can cause delays.

Deductible: These days, it’s hard to avoid some of these increasing costs. It’ll become even more difficult as automakers strive to offer safer, more fuel-efficient products. You may want to consider opting for a lower deductible on your next insurance renewal, but whether it ends up costing you less in the long run depends on how well your driver assists and collision avoidance systems work.

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