Critical Public Services to Address COVID-19 and Allowable Business Services
Critical Public Services
Health Care and Public Health Workers
Services include:
• Occupations in health and social services
• Pre-hospital and emergency services (i.e. paramedics, dispatchers)
• Private professional resources offices (health network)
• Pharmacies
• Dentistry (emergency services)
• Optometry (emergency services)
• Physiotherapy (emergency services)
• Laboratories and specimen collection centres
• Caregivers
• Medical facilities (emergency services)
• Businesses that provide products and/or services that support the health sector or that provide health services
• Private seniors’ residences and services
• Home services for seniors, the disabled and the vulnerable
• Specialized resources in accommodation (i.e. domestic violence, homelessness, addictions)
• 811 and 911 call centre workers
• Canadian Red Cross
• Canadian Blood Services
• Production, supply and distribution of drugs, vaccines and pharmaceutical goods and medical equipment, including laboratory and research centres
Law Enforcement, Public Safety and First Responders
Services include:
• Police services, including the distribution of emergency calls
• Fire services
• Corrections
• Special constables
• Security agencies
• Legal and professional services that support the legal and justice system
• Civil security, coroners and pathology
• Forest firefighters and all types of professionals supporting civil security operations • Courthouse (staff required to maintain minimum operations)
• Communication services
• Professional and social services that support the legal and justice system
• 911 call centre workers
• Hazardous material responders from government and the private sector
• Workers, including contracted vendors, who maintain digital infrastructure supporting law enforcement and emergency service options
Government and Community Services Services include:
• Educators and support staff for emergency child care
• Online higher education
• Training related to jobs and critical public services
• Providers of goods and services for vulnerable citizens
• Food inspection
• Waste collection/disposal
• Air ambulance, STARS
• Suicide prevention services
• Support services for victims of domestic violence
• Income security and social security
• All utilities (i.e. power, gas, water/wastewater, telephone) and service providers
• Resources deemed essential by the municipalities (i.e. administration, public workers, etc.)
• Animal shelters
Allowable Business Services Production, Processing and Manufacturing and the Supporting Supply Chains
Services include:
• Production, processing and supply chains of the mining sector
• Production, processing and supply chains of the forestry sector
• Production, processing and supply chains of the energy and oil and gas sectors
• Production, processing and supply chains of the agriculture sector, including animal care
• Production, processing and supply chains of the manufacturing sector
• Businesses, facilities and services that support and carry-out the two-way movement of essential goods within integrated North American and Global supply chains
Transportation and Logistics Services include:
• Public transport and transport of people
• Airports and any associated maintenance workers
• Transport, storage and distribution of goods
• Road construction and maintenance
• Service stations and mechanical repair of motor vehicles, trucks and specialized equipment for industries
• Taxis, ridesharing and paratransit services
• Postal, courier and parcel delivery services
• Businesses engaged in or supporting the operation, maintenance and repair of critical infrastructure (i.e. railways, dams, bridges, highways, erosion control structures, etc.)
Media and Telecommunications Services include:
• Telecommunications (network and equipment)
• Cable distributors
• Information Communication Technology
• National media
• Local media
Construction Including Maintenance and Repair
Services include:
• Construction firms
• Services performed by trades people, residential and commercial installation services and landscaping services
• Rental equipment
• Building maintenance, repair and housekeeping Retail Services Services include: • Grocery and other food stores
• Pharmacies
• Convenience stores
• Hardware, home supply and appliance stores
• Funeral homes, cremation and cemeteries
• Restaurants (take out or delivery only)
• Hotels, motels, shared rental units and similar facilities, including student residences
• Cleaners, drycleaners and laundromats
• Medical supplies and services
• Pet food stores and supplies
• Movers
• Work equipment (safety and protection)
• Automotive dealers, auto repair and autobody shops
• Stores selling beer, wine, liquor or cannabis products
• Gas stations, diesel, propane and heating fuel providers
• Businesses that supply office products and services
• Rental and leasing services
• Professional services including lawyers and para-legals, engineers and translators
• Land registration services and real estate agent services
• Businesses providing security services including private security guards, monitoring or surveillance equipment and services
• Businesses providing staffing services, including temporary help
Banking and Financial Services Services include:
• Financial services
• Insurance services
• Payroll services
• Accounting services
• Financial market services