THE SUPER ISN'T

Our building is not kept well; what can we do?

Q Some of the owners in our condo feel that the superintendents are not keeping the building as clean as it should be. We seldom see them around. Our previous superintendents used to wash windows, clean the elevators every day, sweep the lobby, etc. We do not see this being done on a regular basis. Even the halls are not vacuumed regularly.

Are we entitled to obtain a copy of the superintendents’ employment agreement and their job description? We want to review their duties to confirm whether or not they are living up to their end of the agreement. A few of us have voiced this concern to the property manager and she says we have no business reviewing the superintendent job description. Is she correct?

A According to Section 55 of the Ontario Condominium Act of Ontario, you are entitled to examine and receive a copy of the superintendent’s employment contract agreement, but you are not entitled to review any other records relating to the employee/superintendent. If the superintendent job description is not outlined in the employment agreement, then you are out of luck and cannot obtain a copy of this information.

Q Do owners have the right to know who the insurance company is and what coverage it provides for our condominium corporation?

A The condominium insurance policy is a record of the corporation and unit owners are entitled to examine them without charge or to receive copies upon payment of a reasonable fee to cover the labour and copying. However, under Section 55 of the Act an owner cannot review any records relating to any pending litigation or insurance investigations involving the corporation.