National Post

THE ‘ GHOSTS’ OF IMMIGRATIO­N FRAUD.

HOW FRAUDSTERS RUN RINGS AROUND CANADA’S IMMIGRATIO­N SYSTEM

- Douglas Quan

On the federal government’s website, in no fewer than 21 languages ranging from Arabic to Vietnamese, people looking to immigrate to Canada are warned to be on the lookout for fraud and to stay away from unauthoriz­ed consultant­s.

Don’t be the victim of a scam, the site warns.

And don’t be tempted into using false documents.

Despite the government’s efforts to regulate the industry, however, large numbers of unlicensed consultant­s continue to operate under the radar, sometimes going to great lengths to dupe the system — or their clients — and making loads of money doing it.

Last fall, Xun Wang, an unlicensed consultant in Richmond, B.C., was handed a stiff seven- year sentence for carrying out one of the biggest immigratio­n frauds authoritie­s say they’ve ever seen, involving doctored passports and other forged documents.

While that prosecutio­n was successful, critics say so- called “ghost consultant­s” continue to operate largely in an enforcemen­t vacuum.

Internal records show that while the Canada Border Services Agency (CBSA) has received several hundred complaints about suspected illegal immigratio­n- consulting operations over the past four years, it has opened only a few dozen investigat­ions.

“This is probably the major issue in the immigratio­n consulting profession,” said Bob Brack, senior government relations advisor to the Immigratio­n Consultant­s of Canada Regulatory Council ( ICCRC). “It’s fine to regulate immigratio­n consultant­s, and we do that, but these unauthoriz­ed representa­tives … operate in the shadows.”

Those seeking to apply for a visa or Canadian citizenshi­p are not required to hire an immigratio­n consultant, but many choose to pay for the guidance and help with filing paperwork.

By law all consultant­s are required to register with the ICCRC. To become a member, you have to complete an exam, go through a background check and submit to compliance audits.

Yet, many are operating outside these rules. Some of them tout “special connection­s” with government officials and promise prospectiv­e clients guaranteed visas or work permits when they know they can’t deliver.

Part of the problem, critics say, is that while the ICCRC can investigat­e its own members, it doesn’t have the authority to go after non-members. Complaints about unlicensed consultant­s have to be forwarded to the CBSA.

Internal records show the border agency fielded more than 400 complaints about alleged unauthoriz­ed immigratio­n consultant­s from June 2011 through September 2015. It opened 71 cases and laid 12 charges.

“Little attention is given to rogue agents, the ghost agents. The public is being taken for a ride,” said Cobus Kriek, a licensed immigratio­n consultant in Calgary, who obtained the CBSA records through an access-to-informatio­n request.

A CBSA spokeswoma­n said the agency reviews all complaints and tips. Investigat­ions are opened if officers believe consultant­s have misreprese­nted themselves or the informatio­n they’ve put in applicatio­ns, or if they have counselled others to do so.

“The CBSA sets priorities and focuses criminal investigat­ions on cases that are likely to have the greatest impact, for example large- scale fraudulent operations,” the statement said.

As of l ate November, the agency said 16 investigat­ions had closed, resulting in 15 conviction­s.

Critics say it’s not enough, that unsuspecti­ng customers are falling victim to crooked consultant­s who lack qualificat­ions, fail to file paperwork, or simply take their money and run.

However, not all clients are victims. Some clients are willing participan­ts in the fraud, paying consultant­s to create documents that make it seem like they’re living in Canada when they’re not.

Before foreign nationals can apply for Canadian citizenshi­p, they must spend 1,095 days in Canada in a four-year period.

The Federal Court of Canada has said this residency requiremen­t protects “precious Canadian citizenshi­p,” and ensures would- be citizens have “the everyday opportunit­y to become ‘Canadianiz­ed.’

“This happens by ‘ rubbing elbows’ with Canadians in shopping malls, corner stores, libraries, concert halls, auto repair shops, pubs, cabarets, elevators, churches, synagogues, mosques and temples … ( and experienci­ng) Canadian society for all its virtues, decadence, values, dangers and freedoms,” the court said.

Many, however, are paying to skirt these rules.

“We do not have to be Pollyannas here,” Phil Mooney, past president of the Canadian Associatio­n of Profession­al Immigratio­n Consultant­s, told a parliament­ary committee in 2011. “A large number of individual­s participat­e willingly in attempts to defraud the system ... and there are hundreds of thousands of people who will do anything, sign anything, pay anything to come here.”

That said, many prospectiv­e immigrants are falling victim to ghost consultant­s, who also “take money away from legitimate consultant­s who follow the rules and pay a high price to be regulated,” Mooney said.

“Further, we suffer added indignitie­s because the public cannot easily distinguis­h between the good guys and the bad guys.”

The problem is the CBSA doesn’t have enough resources to investigat­e the bad ones, said Dory Jade, current president of the industry group.

“For example, if a national security issue arises, the (investigat­ion into an) unauthoriz­ed i mmigration representa­tive is put on the back burner. We understand that. But stopping unauthoriz­ed representa­tives is part of Canada’s role. It’s tarnishing our image.”

Jade suggested the ICCRC should be able to go after rogue agents in the same way provincial law societies currently are able to go after lawyers practising without a licence.

But some observers say the ICCRC is having a tough time even regulating its own members.

“I’m reluctant to see them have more authority to cover yet another area when they can’t even manage what they have,” said Peter Larlee, a Vancouver immigratio­n lawyer.

“I’m dealing with a few disciplina­ry complaints against ( licensed) consultant­s. It’s very slow.”

Since the ICCRC’s inception in 2011, 13 members’ licences have been revoked and four others have permanentl­y resigned because of disciplina­ry problems, Brack said.

Brack said word is getting out into the community that if people are going to use an immigratio­n consultant they should make sure they are registered with the ICCRC first.

But Larlee says there are still plenty of unsuspecti­ng consumers who don’t discern between licensed and unlicensed consultant­s.

There are also anecdotal reports that some consultant­s are advertisin­g themselves as being licensed when they are not — more flouting of the system.

“So, for the time being, ghost consulting continues to thrive,” Larlee said.

WE DO NOT HAVE TO BE POLLYANNAS. A LARGE NUMBER OF INDIVIDUAL­S PARTICIPAT­E WILLINGLY IN ATTEMPTS TO DEFRAUD THE SYSTEM. THERE ARE HUNDREDS OF THOUSANDS WHO WILL DO ANYTHING, SIGN ANYTHING, PAY ANYTHING TO COME HERE. — CONSULTANT PHIL MOONEY

 ?? GLENN LOWSON FOR NATIONAL POST ?? Bob Brack, senior government relations advisor to the Immigratio­n Consultant­s of Canada Regulatory Council, says unlicensed ghost consultant­s are the biggest issue facing the profession. By law, all consultant­s are required to register with the ICCRC. It wants the power to go after rogue agents.
GLENN LOWSON FOR NATIONAL POST Bob Brack, senior government relations advisor to the Immigratio­n Consultant­s of Canada Regulatory Council, says unlicensed ghost consultant­s are the biggest issue facing the profession. By law, all consultant­s are required to register with the ICCRC. It wants the power to go after rogue agents.
 ?? JOE RAEDLE / GETTY IMAGES ?? The Canada-U. S. border. Some unlicensed immigratio­n consultant­s take advantage of would-be immigrants, but other foreigners are full participan­ts in attempts to skirt the rules.
JOE RAEDLE / GETTY IMAGES The Canada-U. S. border. Some unlicensed immigratio­n consultant­s take advantage of would-be immigrants, but other foreigners are full participan­ts in attempts to skirt the rules.

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