National Post

Textbook case for plotting growth

Venerable tool maker readies for digital age

- Tony Wanless Tony Wanless is a business writer and founder of Knowpreneu­r Consultant­s. twanless@knowpreneu­r.net Twitter. com/reinventio­nist

Aprofessio­nal t ool, equipment and safety products company, SureWerx may admit to having a long heritage — but it definitely is not old.

The wholesale distributo­r, recently named one of Canada’s Best Managed Companies, has roots in three centuries. But now, via various mergers, acquisitio­ns and name changes, the Coquitlam, B.C.-based company is poised to be a contender in the North American industrial supply market.

SureWerx is a near- textbook case of how a company can mature from humble roots as supplier of basic industrial material to a provider of tools for 21st- century industry.

The company’s lineage dates to 1890 when Pioneer, one of its acquisitio­ns, set up shop in Vancouver to supply outdoor gear to Klondike prospector­s. But its story really began in the 1950s when JET was launched in Seattle and Vancouver by a pair of brothers-in-law to import equipment from postwar Japan. It became a major industrial equipment manufactur­er.

When the pair went their separate ways, JET centered in Vancouver and continued to supply tools and equipment to oilfields, fisheries, constructi­on and related industries across the West. Near the end of the last century, JET realized it was more than a business supplying traditiona­l equipment to a single industry and it needed to expand into ancillary businesses. That set it on a growth path that continues today.

In 1997, it extended its r each in Western Canada, buying Strongarm, a 50- year- old firm that supplied hydraulic lifting and shop equipment to the Canadian automotive sector. In 2000, it acquired 39-year-old American Forge and Foundry, which supplies heavyduty and automotive service equipment. That purchase gave JET a foothold in the United States and readied the company for more expansion.

But, because acquisitio­ns needed to fit with the existing business model, it was nine years before JET bought Pioneer.

The JET group is now one of the largest suppliers of specialize­d work gear in Canada, primarily because it continues to add to its products, including its purchase two years ago of Ontario- based PeakWorks. That company creates safety gear for workers who operate at heights.

However, there was a twist in it’s growth trajectory: In 2012, JET group was acquired by Penfund, Canada’s oldest independen­t private equity firm. The alliance was a natural fit: Penfund eschews market razzle- dazzle and concentrat­es on the middle market, which usually means “boring” industries such as auto aftermarke­t, food processing, waste management and industrial distributi­on.

With i ts new partner, JET bought Ranpro, an East Coast manufactur­er that has been producing protective wear for commercial fishing, agricultur­al and the oil, gas and utilities markets, since 1860. Most recently, it purchased Chicago- based Sellstrom, a 93- year- old maker of protective eye and face wear.

The name c hange to SureWerx was more than a just a branding exercise, said Chris Baby, president and CEO. JET was being used by another company, so the new moniker signalled his company was modernizin­g, while retaining the basic credo of its offering — safety, productivi­ty and confidence.

While SureWerx serves traditiona­l industries and has grown from an amalgamati­on of old companies, the change also signals a leap into modernity.

“We’re getting much more digitally engaged with employees, distributo­rs and the profession­als who use our products,” Baby said. “We studied a few of the big digital companies and are implementi­ng some of what we learned to change the way we operate.”

As he noted, many companies in the i ndustries SureWerx serves are still based on older operationa­l methods, but they recognize change is needed. “We have an opportunit­y here to (help) close a 10- to 15- year gap in two or three years,” he said.

WE’RE GETTING MUCH MORE DIGITALLY ENGAGED.

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