Injured soldiers cut loose, report says
• Canada’s military ombudsman is taking aim at the armed forces for cutting loose ill and injured service members before they know what services and benefits the soldiers are getting from the Veterans Affairs Department.
In a landmark report released Tuesday, ombudsman Gary Walbourne says the military should instead keep those troops within the fold until their supports are secure.
It’s just one of a number of changes that Walbourne says would transform the much- maligned transition system that ill and injured military personnel must pass through on their way back into civilian life.
“Ever y t hi ng we hear about t r ansition, t hese people slipping through cracks, it’s because they’re let go from one organization and haven’t been accepted into another,” Walbourne said in an interview in advance of the report’s release.
Ill and injured military personnel have l ong expressed anger and frustration over what they say is an onerous, lengthy and overly bureaucratic process for accessing services and benefits when they are made to leave the Forces.
Complicating matters is the fact many end up being forced out of the military before their services and benefits are set up with Veterans Affairs. That causes huge stress on service personnel who may already be strug- gling with physical and mental injuries, Walbourne said.
“We hear the horror stories of those who find themselves couch surfing or in a basement or whatever might happen,” he said. “But if a person has been retained by the military while they’re going through this transition, life becomes much easier.”
Approximately 1,800 service members are released for medical reasons each year.
Military personnel aren’t automatically kicked out when they become too ill or injured to meet what’s called the universality of service principle, which basically requires that a service member be fit enough to fight if needed.
There are services set up to determine whether they can recover and, if not, various measures are available to help ease their departure from the military.
But too many end up out on the streets before their files have been properly set up at Veterans Affairs, which can take four months or longer, said Walbourne.
The ombudsman is also calling for the creation of a concierge service in which ill and injured service members would have someone guide them through the complicated process of transitioning from military to civilian life.
Similar services have already been established in the United Kingdom and the United States.
“I think having someone they know who is in uniform with them and understands the plight they’re going through is going to make their life much, much easier.”