National Post (Latest Edition)

Slack Service Disrupted as holiday break ends


Thousands of people reported being unable to access their Slack accounts for several hours Monday, when workers headed back to the virtual office after the holidays. According to the website Downdetect­or, which monitors service outages, more than 15,000 people complained of connection issues in places from Texas to Ukraine. “Down in my ‘ home office,’” wrote one user on the site. About 2:30 p.m. ET, the company said its service was coming back online. “We’re seeing improvemen­ts with error rates on our side, and we believe affected customers should be able to access Slack,” the San Francisco-based company said in a statement on its website, adding some calendar apps and email notificati­ons were still experienci­ng trouble. “We’re truly sorry for the disruption today. We’ll be back with a summary of this issue.”

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