TAXPAYERS’ WATCHDOG SEES TROUBLE AHEAD

Canada’s taxpayers’ ombudsperson says his office has seen a steep spike in complaints, delivering an early warning about how complicated returns should be handled this year. Francois Boileau says the number of complaints from taxpayers about the canada revenue Agency was up 93 per cent in december from the same month in 2019. urgent requests are up 120 per cent since the start of the pandemic, he says. Boileau says the statistics highlight the need for the agency to improve services for the coming tax season.