National Post

Pandemic to widen skill gaps at workplaces

- MARK JOHN

LONDON • Tens of millions of workers in developed economies will have to retrain for secure careers in post-covid labour markets reshaped by the pandemic and the remote working revolution, a report by consultanc­y Mckinsey said on Thursday.

The analysis by MGI, Mckinsey’s economics research arm, concluded the pandemic’s biggest impacts will be concentrat­ed in four work areas: leisure and travel venues; on-site customer interactio­n such as in retail and hospitalit­y; computer-based office work; and production and warehousin­g.

Its scenarios suggested more than 100 million workers in the countries covered by the study — britain, China, France, Germany, India, Japan, Spain and the united States — may need to switch occupation­s by 2030, up to 25 per cent more than expected pre-pandemic.

“These workers will face even greater gaps in skill requiremen­ts,” it warned, noting that job growth may concentrat­e more in high-wage jobs as middle- and low-wage jobs decline.

“Workers without a college degree, women, ethnic minorities, and young people may be most affected,” it added.

Other types of work — such as medical care and personal care — may see less change because there is little alternativ­e to the high level of proximity they require.

Overall, the study found that remote work and virtual meetings are likely to continue — less extensivel­y than at the pandemic’s peak but still with considerab­le knockon effects for real estate, business travel and urban centres.

Mckinsey estimated 20 per cent of business travel may not return after the pandemic as companies and workers acknowledg­ed earlier travel for face-to-face meetings was superfluou­s.

“This would have a significan­t knock-on effect on employment in commercial aerospace and airports, hospitalit­y, and food service,” it noted.

In the u.s. one out of every 10 workers — about 17 million, all told — will likely be forced to leave their jobs and take up new occupation­s by 2030, the report says.

Women, minorities, the young and the less educated will probably be the hardest hit by what consultant firm Mckinsey foresees in a new report as an unpreceden­ted hallowing out of low-wage work in retail, hospitalit­y and other industries.

“COVID is a big disrupter,” Susan Lund, a Washington-based partner at Mckinsey Global Institute, the consultant’s research arm, said in an interview.

“The forces COVID-19 unleashed mean there could be a lot less demand for front line workers in food service, retail, hospitalit­y, entertainm­ent,” Lund said.

That prompted Mckinsey to lift its pre-pandemic estimate of how many u.s. workers will need to change occupation­s by 28 per cent, or 3.8 million, to 17 million.

 ?? CARLO ALLEGRI / reuters ?? More than 100 million workers in the countries covered by a new study may need to switch occupation­s by 2030, up to 25 per cent more than expected pre-pandemic.
CARLO ALLEGRI / reuters More than 100 million workers in the countries covered by a new study may need to switch occupation­s by 2030, up to 25 per cent more than expected pre-pandemic.

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