National Post (National Edition)

Amazon to retrain 1 in 3 U.S. staff for tech changes

$US700M INITIATIVE

- RACHEL SIEGEL

Amazon, the retail and tech giant with 275,000 full-time u.S. employees, will retrain a third of its domestic workforce to get ahead of technologi­cal changes that could overhaul warehouses, retail stores, transporta­tion networks and corporate offices alike.

The company on Thursday announced the uS$700 million initiative that will cover 100,000 workers by 2025. The program will build on existing training programs and add workshops that can help employees move up within the company. The training is not mandatory but marks a corporate emphasis on building skills for current workers, even if that means teaching them tools that apply beyond day-to-day roles.

“While many of our employees want to build their careers here, for others it might be a stepping stone to different aspiration­s,” said Beth Galetti, Amazon’s senior vice president for Hr. “We think it’s important to invest in our employees, and to help them gain new skills and create more profession­al options for themselves.”

Amazon’s retraining programs fall in line with a broader push among u.S. companies to help workers advance. For Amazon, that often means anticipati­ng how technology will continue to revamp warehouses and other centres worldwide, and figuring out how those advancemen­ts will shape tens of thousands of individual jobs. The company expects to reach an employment level of 300,000 people in the u.S. this year and has more than 630,000 workers worldwide.

Amazon already has been tinkering with how to upgrade existing jobs. For example, inside several warehouses, hundreds of employees complete their jobs while playing video games, some with virtual dragons or sports cars racing around a track. And while the games are primarily meant to tackle the tedium of warehouse jobs, it’s a welcome bonus for the company if the interactiv­e games also increase the efficiency of picking items out of boxes or stowing them back on shelves.

Still, Amazon has routinely come under fire from workers’ groups and politician­s, including Sen. Bernie Sanders, a democratic presidenti­al contender. Sanders and others support employees trying to form a union and have called for better conditions within cavernous warehouses.

The Washington Post

 ?? JOSEPH NAIr / THE ASSOCIATEd PrESS FILES ?? Retraining programs announced by Amazon on Thursday are in line with a broader
push among American companies to help workers advance.
JOSEPH NAIr / THE ASSOCIATEd PrESS FILES Retraining programs announced by Amazon on Thursday are in line with a broader push among American companies to help workers advance.

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