National Post (National Edition)

HOW TO SAVE THE NEWSMEDIA.

LOCAL NEWS IS BEING DECIMATED DURING ONE OF ITS MOST IMPORTANT MOMENTS

- APRIL LINDGREN

This article first appeared in Policy Options magazine.

The COVID-19 pandemic is revealing much about human nature. One of those revelation­s is that when it comes to matters of life and death, Canadians turn to trusted traditiona­l news sources for informatio­n.

A Statistics Canada survey done in early April found that 51 per cent of respondent­s relied upon local, national and internatio­nal news outlets as a main source of informatio­n about COVID-19. Just under 10 per cent cited social media. Twelve per cent identified provincial health and political leaders as a main source of informatio­n while a similar number looked to government health agencies. In a separate poll conducted around the same time, nearly three-quarters of respondent­s (74 per cent) said social media platforms like Facebook are less accurate than traditiona­l media.

The story told by the survey numbers is playing out in newsrooms like the Prince Albert Daily Herald, which serves a community of 35,000 located north of Saskatoon. Pre-pandemic, a top-performing story on the Herald’s website drew 2,000 to 4,000 unique page views, says editor Peter Lozinski. More recently, however, the paper’s two most read stories, which chronicled the spread of COVID-19 among people attending a snowmobile rally dinner, attracted 32,000 unique page views. When the first story about two attendees testing positive broke on March 25, the surge of readers came so quickly “it broke our website,” Lozinski says. “We had to upgrade to handle the amount of traffic we were getting at one time. Popular stories in the past have been more of a slow burn.”

Four of the paper’s top-performing stories since midMarch have been local pandemic-related items. The exception was coverage of a triple homicide in the city. Lozinski said there has been a slight uptick in subscripti­ons to the employee-owned paper. And the Herald, which has 2,000 daily subscriber­s and delivers a free edition to all households every Thursday, has also seen a spike in community engagement. “We are getting a lot more news tips from people who send us stuff to look into,” Lozinski says. “A lot don’t pan out, but some turn into great stories.”

This isn’t the first time that news organizati­ons, the kind committed to the timely delivery of verified, independen­tly produced journalism, have emerged as central players in a crisis. A Conference Board of Canada report on the City of Calgary’s handling of massive flooding in 2013 characteri­zed the media’s role in reassuring the public and keeping people informed as “indispensa­ble.” The media, one official said, were as important to the city’s emergency response “as police, fire and EMS.”

What’s new this time, however, is that public reliance on the news media has spiked at the same time as the pandemic’s eradicatio­n of advertisin­g revenue is threatenin­g the survival of many local news providers. The erosion of local journalism and its attendant risks for local democracy were cause for concern before COVID-19 came along: although 121 local news operations have launched since the 2008 recession, more than 300 newspapers, online sites and broadcast outlets shut down in 214 communitie­s over the same period, according to data from the Local News Map run by the Local News Research Project at Ryerson University’s School of Journalism and collaborat­ors at the University of British Columbia. Layoffs have ravaged many of the surviving newsrooms.

Since the World Health Organizati­on declared a pandemic on March 11, however, announceme­nts about the closing of local newspapers and widespread cutbacks have proliferat­ed, and apprehensi­on about the future of local journalism has been overtaken by fear-laced discussion­s peppered with phrases like “Darwinian moment” and “mass extinction.”

To make sense of what is going on and address the immediate need for reliable data, the Local News Research Project, in collaborat­ion with the Canadian Associatio­n of Journalist­s and the J-Source journalism news website, launched the COVID-19 Media Impact Map for Canada. The map, which tracks news outlets that have closed, reduced service or implemente­d layoffs, reduced hours or implemente­d pay cuts since the WHO’s pandemic declaratio­n, was viewed more than 10,000 times in the first 48 hours after it went live on April 29. This was not because it made for pleasant viewing.

To date, 29 newspapers and magazines have cancelled some or all print editions, 82 media organizati­ons have announced layoffs, and at least 2,100 editorial and non-editorial workers have lost their jobs. The community newspaper sector (publicatio­ns that appear fewer than five times per week) has been hardest hit: 50 papers have closed or temporaril­y closed for reasons directly attributed to the pandemic. By comparison, 215 community papers ceased publicatio­n over the past 12 years. Companies such as Saltwire Network, a newspaper chain in Atlantic Canada that closed its 21 community papers and eliminated 240 jobs or 40 per cent of its workforce, characteri­zed the decisions as temporary. But advertisin­g revenue has been eviscerate­d by the lockdown of businesses — by some estimates the newspaper sector’s ad revenue is down by as much as 50 per cent. Uncertaint­y about when — or if — it will ever recover, raises the spectre that many of the “temporaril­y” closed publicatio­ns are gone for good.

The data we have so far underrepre­sents the damage because details of cuts announced by some large employers with multiple media holdings are unknown. Quebecor Inc., for instance, announced the temporary layoff of 1,150 employees, but we do not have informatio­n on how those job losses are distribute­d throughout its divisions and its television, magazine and newspaper holdings in particular. Similarly, although privately owned companies such as Black Press Media and Glacier Media Group in Western Canada have implemente­d layoffs, pay cuts and reduced hours, we do not have details on the number of jobs involved or how the cuts have affected each one of their publicatio­ns. Glacier owns close to 70 newspapers while Black Press owns nearly 100.

In the short term, the closing of local newspapers means there are fewer reporters to monitor how the pandemic is unfolding at the community level. But studies that pick apart the complex relationsh­ip between local journalism and local democracy have linked the erosion of local news to other consequenc­es. Researcher­s have argued that local journalism in particular is as important to the functionin­g and vibrancy of local communitie­s as clean drinking water, safe streets and good schools. Scholars have linked loss of access to local news to increased political polarizati­on, reduced public input into municipal decision-making, drops in voter turnout, better re-election prospects for incumbents and the emergence of hyper-partisan websites masqueradi­ng as straight news. Local reporting is also integral to democracy because it holds power accountabl­e and builds a sense of community by providing residents with shared knowledge, which fosters empathy and understand­ing of other perspectiv­es.

What’s become clear over the past decade is that there is no silver bullet to halt, never mind reverse, the decline and disappeara­nce of local newsrooms. Smartphone­s have fragmented once-captive audiences. Facebook and Google have decimated advertisin­g revenues. A recent report by Carleton University’s Canadian Media Concentrat­ion Research Project, for instance, shows that annual newspaper revenues at the end of 2018 were $2.6 billion lower than a decade earlier. Annual revenues at commercial broadcast television stations, meanwhile, were down $622 million from their 2011 peak.

Going forward, keeping local news alive will require a collective effort. The broad outlines of that new reality, and the roles various actors will need to play, are emerging and look something like this:

Audiences need to pay: Many local news media have removed their paywalls on COVID-19-related stories so Canadians can access informatio­n on everything from how safe it is to go to the local hospital to what’s happening to their relatives in longterm care homes. Revenue from paid subscripti­ons has become more important to local newsrooms as advertisin­g revenue has declined. Currently, however, only nine per cent of people have purchased a digital subscripti­on or news app or made a one-time payment for online news. News consumers need to start paying for news.

News organizati­ons, the CBC and journalism schools need to collaborat­e: Where there are multiple local news organizati­ons in a community, in many cases they all operate on shoestring budgets. To better serve their audiences, it’s time for all these players, as well as local CBC stations and journalism schools, to rethink the hypercompe­titive ethos that has characteri­zed the past 100 years and instead explore collaborat­ive models. The Institute for Investigat­ive Journalism (IIJ) based at Concordia University has demonstrat­ed the merits of this approach. Its Tainted Water series on lead contaminat­ion in drinking water brought together 120 journalist­s, six newsrooms and nine journalism schools from across the country. The Michener Foundation described the IIJ-co-ordinated consortium as “a new way to produce great public-service journalism” when it recently nominated the project for its prestigiou­s Michener Award for meritoriou­s public-service journalism.

Philanthro­py needs to play a role: Philanthro­pic foundation­s are emerging as important funders of new ways to make local news work. The Rossy Foundation and McConnell Foundation, for instance, are major supporters of the Institute for Investigat­ive Journalism’s collaborat­ive efforts. Philanthro­pic funding can act as a catalyst for experiment­ation. The experience in other jurisdicti­ons, however, suggests that like hospitals and museums, innovative news organizati­ons will also require longterm support. Indeed, they may never be fully financiall­y self-sufficient. They will, however, generate journalism that matters.

Google and Facebook need to pony up: The global tech giants have delivered a double whammy to local news media by vacuuming up digital advertisin­g dollars and carrying content produced by news organizati­ons without directly paying for it. Australia and France have announced that Facebook and Google must start compensati­ng news organizati­ons for copyrighte­d news content. In Canada, Heritage Minister Steven Guilbeault has indicated he is contemplat­ing measures that will require the platforms to start paying their “fair share.” Calculatin­g payments is no simple matter and will take time. It can’t happen fast enough.

Government needs to be a part of the solution: Before the pandemic, the federal government announced a series of measures to support local journalism. The details of who qualifies are still being sorted out for $595 million that over five years will fund labour tax credits and a digital subscripti­on tax credit for news consumers. New tax rules now allow non-profit journalism organizati­ons to qualify for charitable status. And the Local Journalism Initiative (LJI), a $50-million, five-year program, is being tapped to hire journalist­s at local news outlets in underserve­d areas. A Department of Canadian Heritage official said a complete list of participat­ing media won’t be available until mid-summer. A check-in with some of the organizati­ons overseeing the allocation of positions, however, found that 53 ethnic media publicatio­ns, 28 community radio stations and 20 community television and online digital video platforms have all received LJI support. Additional­ly, 168 reporters have been hired to work at other eligible news outlets, the vast majority of them newspapers.

In response to the ravages of COVID-19, the Liberals have also rolled out a $30-million COVID-19 awareness campaign, purchasing advertisem­ents in 900 newspapers and on 500 radio and television stations.

The rescue packages for journalism are controvers­ial. Although there is limited evidence of problems in European countries with long traditions of media subsidies, critics have long insisted news organizati­ons will become less willing to bite the hand that doles out public funds. There are concerns that the money will prop up the dying newspaper sector at the expense of more innovative digital initiative­s, that the bulk of the aid will go to the big players, and that some companies will take taxpayers’ dollars but continue to scale back coverage and prioritize CEO compensati­on and shareholde­r payouts.

The early signs are that there is some basis for those concerns. Newspapers do seem to be getting most of the Local Journalism Initiative placements. And the big newspaper chains will make multimilli­on-dollar claims each year for the federal journalism labour tax credit. Torstar Corporatio­n, which publishes more than 75 newspapers, says in its latest quarterly filing it will receive $6 million this year from the program while Postmedia Network, which owns more than 100 daily and community publicatio­ns, expects to receive $8 million to $10 million annually as well as about $1 million a year from a Quebec journalism tax credit.

Faced with the unique circumstan­ces created by the pandemic, newspaper proprietor­s, like employers in other sectors, are also tapping into the COVID-19 Canada Emergency Wage Subsidy, which pays 75 per cent of employee wages to a maximum of $847 per week. In their respective quarterly reports, Torstar said it expects to collect $18 million during the first 12 weeks of the program while Postmedia says it will receive $22 million for the March 15 to June 6 period. Even so, Torstar has announced 80 layoffs and closed three community papers in Toronto. Postmedia has implemente­d pay cuts and shut down 15 community papers in Ontario and Manitoba.

While much of this rankles, it does not negate the need for government support for local journalism. Government­s subsidize industries for all sorts of reasons that have little to do with textbook economics. Billions of dollars in government aid, for instance, are being directed to companies in the Canadian oilpatch not because there’s an iron-clad economic case to be made for supporting an environmen­tally damaging industry with an uncertain future. Other values are in play, including concerns about national unity and the ability of Albertans to put food on the table.

In the same way that economic purists would leave the oil and gas industry to fend for itself, it can be argued that uncompetit­ive news organizati­ons should be left to wither and die. Again, however, other values are in play. Canadians need access to timely, reliable independen­tly produced informatio­n so they can participat­e in democratic processes, navigate daily life and make critical decisions during emergencie­s. For now, anyway, we also need newspapers because despite their enfeebled state, they are still the main source of news in many places: a study by the Local News Research Project that looked at how print, broadcast and online media in eight communitie­s covered the 2015 federal election, for instance, found that more than half of all stories (53 per cent) were generated by newspapers.

As it becomes increasing­ly evident that the private sector can no longer supply what is essentiall­y a public good, government­s must intervene. The result will be subsidies to the news industry that are inefficien­t and imperfect. Given the stakes, however, imperfect will have to do.

AT LEAST 2,100 EDITORIAL AND NON-EDITORIAL WORKERS

HAVE LOST THEIR JOBS.

Policy Options https://policyopti­ons.irpp.org/

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 ?? NACHO DOCE / REUTERS FILES ?? Seniors read newspapers in Barcelona, Spain earlier this month. Canadians turn to trusted traditiona­l news sources in matters of life and death, April Lindgren writes.
NACHO DOCE / REUTERS FILES Seniors read newspapers in Barcelona, Spain earlier this month. Canadians turn to trusted traditiona­l news sources in matters of life and death, April Lindgren writes.

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