Self-checkouts no replacement for people
the following is in response to Sylvain charlebois’ dec. 4 column about self-checkouts. to the editor: i would like to share a recent experience at Walmart.
i stopped for a quick purchase just after 10 a.m. or at least i thought it would be a quick purchase. i was in line at the express cash where they have four stations, but only one cashier working and a lineup continuing to grow.
one of the associates came along and asked if someone would like to use self-checkout. i asked if she can get some more cashiers, but i was ignored. the second time this happened, she went on a power trip and asked me to stop yelling at her, which i had not. the couple behind me came to my rescue and told her i was not yelling and were ready to talk to the manager.
if i wanted to use self-checkout, i would go on the internet. i do not like machines replacing people. i hope people would voice their disapproval to management more and demand they hire people and not install more self-checkouts. Peter Siniowski