Ottawa Citizen

iMarketing gets more creditor protection

Call-centre company was used by federal Tories

- GLEN MCGREGOR gmcgregor@ottawaciti­zen.com twitter.com/glen_mcgregor

The call-centre company credited with helping the Conservati­ve Party win power has been given an extension on protection from its creditors.

The Ontario Superior Court of Justice has agreed to give iMarketing Solutions GroupInc., which owns the voterconta­ct firm RMG, another 60 days of protection under the Companies’ Creditors Arrangemen­t Act.

The cash-strapped firm filed for protection in Canada and the U.S. in April, citing a downturn in its political and charity fundraisin­g work. It laid off 480 callcentre employees.

The CCAA protection was due to end this month, but in court filings the company said it needs more time to secure new investors or potential buyers as it restructur­es. The court has agreed to extend protection until Oct. 4.

IMSGI chief executive Andrew Langhorne said in an affidavit that the company is attracting new clients and exceeding its projection­s for billable calling hours.

In an emailed statement, Langhorne said the company has been turning a profit since the restructur­ing began.

“All of our contact centres are actively recruiting additional staff to meet client demand,” he wrote.

The company’s political calling wing, RMG, was a key part of the Conservati­ve Party’s fundraisin­g and electoral machine. It made millions of calls to voters on behalf of the party during the last federal election to identify supporters and get them to polls.

The company’s phone banks tap into the party’s sophistica­ted Constituen­t Informatio­n Management System (CIMS) to track voting intent and solicit donations from potential supporters.

The use of phone-banking in concert with voter-tracking data has helped the Conservati­ves outpace other parties’ fundraisin­g efforts by soliciting smaller amounts from a larger number of donors, giving the party a deep war chest with which to fund advertisin­g outside of election periods.

IMSGI’s financials are being watched closely by other firms in the intensely competitiv­e phone-bank business that would love to scoop up the Conservati­ves’ fundraisin­g business.

But Langhorne said the firm has had “multiple proposals” as it sought new investment which will allow “ongoing operation of the business.”

RMG worked on behalf of more than 90 Conservati­ve candidates’ campaigns in 2011 and also did calling on behalf of the party’s national campaign, as well as other conservati­ve provincial political parties.

But RMG’s involvemen­t in the campaign also drew scrutiny during the robocalls scandal after one former employee of its Thunder Bay office alleged that she and other call-centre workers had made questionab­le calls telling voters about their polling stations.

Langhorne gave evidence in a federal-court case last year, explaining that it contacted only identified Conservati­ve supporters when passing on informatio­n about polling locations.

 ??  ?? CEO Andrew Langhorne says iMarketing Solutions GroupInc. is attracting new clients.
CEO Andrew Langhorne says iMarketing Solutions GroupInc. is attracting new clients.

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