Ottawa Citizen

THE FIRST RULE OF CRISIS MANAGEMENT: DON’T LIE

- SCOTT REID

Never lie.

That is the cardinal rule of high stakes political damage control. Do everything else imaginable: protect the prime minister, shade things to your favour, manipulate, prevaricat­e, avoid unpleasant truths, deflect, distract and dance a jig if you have to. But don’t lie.

Government­s of all stripe, in situations of all sort, have adhered to this ethic throughout modern Canadian political history. For two reasons. First, lying is wrong. Second, it’s stupid. People roll their eyes in response to the first argument — such is the cynicism that infects our popular attitudes. But in my experience elected leaders and those around them are particular­ly alert to the fact that lying pollutes the air and water of politics. It fogs future claims to credibilit­y and cripples public trust. People, as a rule, don’t like liars. And politician­s, as a rule, like to be liked.

It is also stupid because lying rarely works and usually makes things worse. There is another problem. Once lying becomes an acceptable damage control tool, it also becomes addictive. After all, fabricatio­n is far easier than wrestling with ugly truths. None of the brow sweat of real crisis management needs to be spilled. Just invent some fish story and hope you don’t get busted. ProTip: you always get busted.

As a senior aide to a previous prime minister — one that inherited the hellfire of the sponsorshi­p scandal — I spent some time in the septic tank of crisis management. Watching PMO emails read aloud in court gives me the hives. I know how a public airing of my private correspond­ence would appear. I’d be exposed as a reptilian creature of constant political calculatio­n, scrambleas­s tactics, back-forty profanity, and a peculiar fascinatio­n with Bigfoot sightings.

It would be gruesomely bad. But it would not, I feel confident in saying, expose any effort to lie or get others to lie. Not because I am particular­ly virtuous. But because I was coached according to the above-mentioned longstandi­ng ethic — you don’t lie. It’s wrong and it’s stupid.

Years ago, I was once assigned to assist the late Herb Gray as he took questions for the Finance Minister.

In the course of one reply, he misstated the history of a tax measure. It was not deliberate and slipped past unnoticed. When I informed him of it afterward he was alarmed, “Dear Lord, I’ve misled the House.” He immediatel­y sent word to the Speaker that he would rise on a point of privilege to retract and clarify. I remember in particular how he insisted that it be done swiftly so as to mitigate any harm to his reputation as an honourable member.

Such an episode is flatly inconceiva­ble today. Question Period now features a steady river of exaggerati­ons and outright mistruths. Though many believe otherwise, none of this is politicsas-usual. It is a departure from past practice. Times may have been tough and partisan, but, as a rule, parliament­arians of all variety were conscious of the line between truth and its alternativ­e. In general, they took care to mind that line.

In this context, the trial of Mike Duffy serves to remind that this particular government – led by this particular prime minister — plays by a different set of rules. Stephen Colbert called it truthiness. Tom Flanagan has characteri­zed it as being guided not by whether a thing is true but whether it is plausible. Now, Canadians have been given cause to question whether some in Harper’s PMO crossed into territory that was neither.

For example, we know that media lines were prepared by PMO officials in 2013 based on a clear falsehood: that Mike Duffy personally repaid his expenses. Seven senior members of the prime minister’s entourage – according to email evidence disclosed in court — knew that was not true. But Duffy was permitted to say it anyway.

There is also the example of the prime minister telling the House of Commons that only one person in his office knew of the secret payment — which, again, was not true and was known to not be true by the same senior staff members. Stunningly, these same PMO officials did not rush to tell the prime minister to stop telling Parliament things that were plainly false.

Until this week, peering through the lens of a former PMO staffer, I was actually willing to believe most of what we had been told. I felt that Nigel Wright was acting, in difficult circumstan­ces and dealing with a scurrilous character, as best he could until making a terrible decision to finance Mike Duffy. I didn’t exactly see that as evidence of ecclesiast­ical purity as he claims, but it could at least be chalked up to understand­able human failure. I also believed that Ray Novak knew nothing of it – because that’s what he said. And I sincerely believed all along that Harper was unaware.

Now, I don’t know what to believe. The kaleidosco­pe of improbabil­ities surroundin­g the PMO’s evolving account has become prepostero­us. Of this much, I am certain: if it is proven that Novak did know about the payment then, like the Conservati­ves’ own spokespers­on, I find it “unfathomab­le” that he wouldn’t tell his boss. And if Harper did know all along, we have reached an unpreceden­ted level of deceit.

For the sake of our democratic health, let’s hope that’s wrong. But let’s also set our standards higher. What we know already is profoundly bad. People assume that PMO dictates false statements for others to repeat each day. They do not. Or, at least, until recently they did not. It is this government’s willingnes­s to play fast and loose with previously cardinal rules of political conduct that makes it so difficult to now give them the benefit of the doubt. In a very direct way, that confirms the wisdom of the rule all along. Never lie.

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