Ottawa Citizen

CRA online services restored

- KELLY EGAN

Canada Revenue Agency’s online services have been restored after they were suspended right in the middle of income tax season.

The CRA reported Sunday night that all of its digital services had returned to normal operation as of 5 p.m.

“Individual­s, businesses and representa­tives are now able to file returns, make payments, and access other digital services available through the CRA’s website, including all our secure portals,”

We are aware of an Internet vulnerabil­ity that affects some computer servers used by websites worldwide.

a news release stated.

The agency had posted a notice on its website Friday afternoon saying “system maintenanc­e” had discovered a problem that would stop Canadians from filing their tax returns electronic­ally. Saturday evening, it released a statement saying it did so to ensure personal taxpayer informatio­n was not compromise­d.

“The CRA takes the protection of Canadians’ tax informatio­n very seriously,” the Sunday news release stated. “Upon becoming aware of an Internet vulnerabil­ity that affected some computer servers used by websites worldwide, the CRA acted quickly to temporaril­y take down our online services, including electronic filing, and put in place the necessary maintenanc­e security patches to ensure that all informatio­n and systems remained safe.

“We took this action as a precaution, not as the result of a successful hack or breach.”

The agency had said earlier in the weekend that it was not aware of any unauthoriz­ed access to taxpayer informatio­n, nor was this a hack or breach of its system.

The deadline for returns this year is May 1. Typically, more than 75 per cent of Canadians file their tax returns electronic­ally.

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