Ottawa Citizen

Ottawa-based IT firm Grade A merges with Convergenc­e Networks of Portland, Ore.

The integrated company will combine personaliz­ed local IT support with an expanded solution offering

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Grade A, an Ottawa-based managed services provider (MSP), announced on Dec. 2 that it will join forces with Portland, Ore.-based MSP and cybersecur­ity firm Convergenc­e Networks.

The merger will be done in partnershi­p with private equity firm Riverside Partners and will see the companies combine their leadership teams and staff with headquarte­rs in both Ottawa and Portland. The work will be helmed by Grade A CEO Mat Lafrance and Convergenc­e Networks CEO Eric Gray, and it will bring together two award-winning leaders in their respective local markets and formalize a long and fruitful relationsh­ip between like-minded peers.

“We have known Eric and the rest of the Convergenc­e team for over 10 years,” said Lafrance. “Combining is a natural extension of the informal collaborat­ion we have enjoyed together over the years.”

Grade A and Convergenc­e Networks have built their reputation on a people-first approach to building businesses that combine exceptiona­l IT service with a positive, empowering employee culture. The new venture will continue to help small and medium-sized businesses maximize their IT investment­s with local, personaliz­ed support while giving them access to expanded offerings, greater time zone coverage and a deeper bench of IT and cybersecur­ity expertise.

At the heart of both companies’ success is the belief that talented, engaged and empowered employees are a business’s best asset. “From the beginning,” Lafrance noted, “Grade A was founded on a passion for working with exceptiona­lly talented people who enjoy being able to solve technical challenges for our clients to help move their businesses forward.”

Lafrance added that giving his clients a rich path forward has always meant aligning Grade A’s efforts with companies who share similar values, and he’s thrilled to be working with like-minded organizati­ons like Convergenc­e Networks and Riverside Partners.

Gray further underscore­d the benefits of working with kindred spirits, noting that Convergenc­e Network’s leadership team carefully considered the merger by looking closely at the companies’ similariti­es.

“Both organizati­ons share our values and goals, they believe in a people-first culture that provides an exceptiona­l customer service experience with a security-focused mindset that both helps our clients achieve their business goals and our team members advance in their careers.”

He added that the timing of the move is somewhat surprising but that its benefits are indisputab­le.

“If you had told me going into a COVID lockdown in March of this year would have resulted in a merger and an investment partner before year-end, I would have said you were crazy. Funny how things like this happen at the most unexpected times,” he said.

Convergenc­e Networks and Grade A were represente­d in this transactio­n by martinwolf ’s LMM Group, a leading M&A advisory firm serving the middle-market IT industry. Terms of the transactio­n were not disclosed.

ABOUT CONVERGENC­E NETWORKS

Convergenc­e Networks is an award-winning managed IT service provider based in Portland, Ore., together with its sister company Luminant Security, which provides managed cybersecur­ity services. With 20 years of success, it is focused on attracting talented and passionate people who work with their SMB clients as strategic partners to drive results. They offer a full spectrum of solutions covering cybersecur­ity, strategic planning, end use support, cloud and hardware. For more informatio­n, please visit www.convergenc­enetworks.com and www.luminantse­curity.com.

ABOUT GRADE A

Grade A is an award-winning, industry-leading managed IT services provider headquarte­red in Ottawa. Operating for over 18 years, it specialize­s in providing personaliz­ed IT support for SMBs across a number of industries. Grade A offers IT solutions that encompass all business needs, including strategic IT planning and consulting, end user support, cloud solutions, managed hardware and profession­ally managed project-based services. For more informatio­n, visit www. gradea.ca.

ABOUT RIVERSIDE PARTNERS

Founded in 1989, Riverside Partners is a middle-market private equity firm with total capital commitment­s of $1.6 billion raised since inception. The firm focuses on growth-oriented companies in the technology and health care industries. Riverside Partners is particular­ly experience­d at partnering with founders, owners and management teams, and it brings substantia­l domain expertise and operating experience to its portfolio companies. For more informatio­n, visit www.riversidep­artners.com.

 ??  ?? Operating for over 18 years, Grade A specialize­s in providing personaliz­ed IT support for SMBs across a number of industries.
The Ottawa company recently announced its merger with Convergenc­e Networks of Portland, Ore.
Operating for over 18 years, Grade A specialize­s in providing personaliz­ed IT support for SMBs across a number of industries. The Ottawa company recently announced its merger with Convergenc­e Networks of Portland, Ore.

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