Ottawa Citizen

Why public servants are so frustrated

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Like many public servants, I strongly object to the government's latest return-to-office directive, forcing federal workers back on-site three days a week. We're frustrated, disillusio­ned and angry about it; what other Canadians may not understand is that they should be too.

The issue is not just improved work-life balance and mental health for public servants (which is certainly important). It's also about the economy (the skyrocketi­ng costs of maintainin­g property, or of installing, supporting and updating technologi­cal infrastruc­ture); the environmen­t (the carbon footprint of real estate and commuter traffic); equity and inclusion (impacts on potential employees living in rural or remote areas, or who have physical or mental disabiliti­es); and attracting a skilled workforce (prospectiv­e talent that can find more flexible employment elsewhere; talent pools that exclude employees constraine­d by location or health barriers).

A flexible, hybrid work environmen­t, where on-site work is determined by operationa­l needs, makes financial, environmen­tal and social sense. Telework has also been shown to improve productivi­ty and job satisfacti­on. By contrast, the government has offered no rationale for its blanket return-to-the-office policy.

Premier Doug Ford's argument — that downtown businesses need the foot traffic of the public service workforce to survive — is an inadequate justificat­ion for a short-sighted policy. Do Canadians really want to be chained to an obsolete and limiting business model that benefits only a few? I would rather believe that, if they had the choice, Canadians would support instead a model that improves all of our lives, as well as those of future generation­s, and that fosters a more economic, flexible and skilled public service.

Megan Taylor, Ottawa

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