Car rental customers shocked by EV charges
Contributed
The price of an electric vehicle may be coming down -- but not if you’re renting one
You’d think the cost of renting an electric vehicle would be falling, with Tesla slashing the price of its cars by up to 20 percent last week. Not exactly.
The EV premium is alive and well. Electric car rentals still cost roughly 20 percent more than gas-powered vehicles, according to a random sampling of prices I conducted. But there’s also a hidden cost of renting an EV that has shocked some travelers. It includes extras for charging the car or spending too much time at a charging station
The extras add up, making an EV rental a luxury for many travelers. In fact, smart drivers are turning down the opportunity to rent an electric vehicle.
What are car rental fees for EVs?
Joshua Folb did a double-take when Budget Car Rental recently sent him its updated terms. Buried deep in the fine print was a requirement that EVs have to be returned more than 70 percent charged or face a $35 fee. If it’s less than 10 percent, it’s $70.
“I wonder what the other car rental companies are doing,” says Folb, who works for a nonprofit organization in Arlington, Va.
Well, wonder no more. Avis, which owns Budget, has an identical policy. Hertz has a complicated set of EV fees that include charging, controversial “idle” fees and the costs of any damaged charging cable. Enterprise doesn’t have any EV charging fees, and Sixt actually rewards you for recharging your car with a voucher.
“When renting an EV, renters need to be aware of any additional charging fees that may be required post-rental,” explains Erin Kemp, a consumer advocate for the car site Bumper.
Kemp has seen charging fees ranging from $15 to $50 or more, depending on the rental company and the battery. He says car rental customers should think of it as a supercharged refueling fee. Car rental companies charge about three times as much as the market rate to top off an EV with a low battery. Charging more for an EV and adding hidden fees is a bizarre business practice, considering that car rental companies are trying to get more people to rent an EV. Drivers are revolted by these EV fees
Callum Russell rented a Nissan Ariya on a recent visit to California. The daily rate of $50 was reasonable -- but that was before the fees.
The company added fees of $35 for EV charging and $20 for an additional driver, and a representative also told him that if he didn’t return the EV clean, he’d have to pay another fee. “The charging fee was much more than if I had used a public charging port,” says Russell, who runs a site about
EV charging.
Wong also went with a conventional vehicle.
How do you avoid these high fees?
Scrap your assumptions about EVs before you rent one, say experts. You know, that they’re affordable, that there are no extra fees, and that all of the fees are clearly disclosed. The exact opposite is often true.
What’s the charging policy?
Every rental company seems to have a different policy on charging. Some will allow you to return the vehicle without a charge and won’t make you pay extra. Others will start charging a fee if you return the car with less than 70 percent charge on the battery, and they’ll punish you with even steeper fees if you go under 10 percent. “You may pay significantly above what it would cost to charge up the car,” says Krulewitz.
Are there any other fees?
Charging fees are not the only “gotchas.” Renters have reported other extras, like idle fees (for overstaying your welcome at a charging station) and additional surcharges if your battery level dips below 10 percent. Also, knowing the car rental industry like I do, it’s only a matter of time before they invent another fee and quietly add it to their terms and conditions.
Can you recharge?
The problem with a recharging fee is that it’s often impractical to top off a vehicle before returning it, according to Phil Partridge, marketing manager for Rhino Car. “With a regular car, customers can pop into the nearest fuel station to the airport to top up at the expense of 5 to 10 minutes,” he says. “But the forward planning required to leave enough time to recharge the rental car -- up to an hour or more! -- could add unwanted time and stress to the rental return, which is already a rather nervy affair to many.” How true. And in some locations, a charging station may be limited. That’s something to think about before you rent an EV.
These fees are ridiculous
If the idea behind adding EVs is to save the environment, then most car rental companies are going about it the wrong way.
• They’re charging an EV premium -- they should be offering a discount.
• They’re adding fees for charging the battery -- they should be offering vouchers for returning the vehicle with a full charge (like Sixt).
• They’re adding hidden fees and extra expenses -- they should be removing them.