NB Power cus­tomers have op­tions to man­age win­ter power bills

Sackville Tribune - - SPORTS/COMMUNITY -

NB Power is re­mind­ing cus­tomers who are hav­ing dif­fi­culty pay­ing their power bills that there are sev­eral op­tions avail­able to help them this win­ter.

“Each year, we re­al­ize that, for some of our cus­tomers, the ar­rival of cold weather and higher elec­tric­ity bills can pose sig­nif­i­cant chal­lenges for many,” said NB Power pres­i­dent and CEO Gaë­tan Thomas. “We want to do every­thing pos­si­ble to work with our cus­tomers so that they can make it through win­ter with­out any un­due hard­ships.”

It is im­por­tant for cus­tomers who are strug­gling fi­nan­cially at this time of year to main­tain con­tact with NB Power to avoid a dis­rup­tion in ser­vice. Cus­tomers hav­ing trou­ble keep­ing up with bill pay­ments are en­cour­aged to call the NB Power con­tact cen­tre at 1- 800- 663- 6272, where agents have the flex­i­bil­ity to make pay­ment ar­range­ments based on in­di­vid­ual cir­cum­stances. The util­ity can also re­fer cus­tomers to agen­cies that can help.

“We rec­og­nize that some peo­ple, es­pe­cially right af­ter Christ­mas, might have tough choices to make when it comes to bill pay­ments,” said En­ergy and Re­source De­vel­op­ment Min­is­ter Mike Hol­land. “Peo­ple who are hav­ing a dif­fi­cult time pay­ing their en­ergy bills are en­cour­aged to con­tact NB Power and work on a mu­tu­ally agree­able pay­ment plan. We also en­cour­age cus­tomers to ex­plore ef­fi­ciency pro­grams that can help peo­ple save on their power bills.”

The To­tal Home En­ergy Sav­ings Pro­gram, the Low-in­come Pro- gram, the Com­mer­cial Build­ing Retrofits Pro­gram and the Small Busi­ness Light­ing Pro­gram are among the pro­grams avail­able to cus­tomers who wish to con­trol their bills and re­duce their en­ergy use.

In­for­ma­tion on the Low- In­come En­ergy Sav­ings Pro­gram is avail­able on­line at www. nbpower. com/ en/ save- en­ergy/ res­i­den­tial/low-in­come-en­er­gysav­ings-pro­gram/.

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