Cypress Health Region participating in Health Quality Council’s survey on Emergency Departments
The Cypress Regional Hospital is one of 14 Emergency Departments around the province participating in a survey by Saskatchewan’s Health Quality Council to gauge the public’s experiences in Saskatchewan emergency rooms.
The survey, being conducted by the Health Quality Council and the health regions, will help form a baseline for a continuous surveying process scheduled to begin in late 2011 or 2012 in all of the province’s Emergency Departments.
Beginning on January 18, every patient treated in one of the 14 Emergency Departments, including Cypress Regional Hospital, will receive a small handbill about the survey, with posters and pamphlets available at each of the participating departments. The survey itself will be conducted by mail.
“I hope that patients will take the time to share their opinions about their care experiences in Emergency,” said Marlene Smadu, Chair of the Health Quality Council and Associate Dean, Regina Site, for the College of Nursing, University of Saskatchewan. “Their feedback is essential if we are to deliver truly patentcentred care.”
Health care providers and managers are using the survey results to understand where they are doing well and where they can do better.
The Health Quality Council is an independent agency that works closely with health regions, providers and government to accelerate improvement in Saskatchewan’s health care system.
If patients do not wish to receive a survey in the mail, they can call toll-free 1-866668-6966.