The Chronicle Herald (Metro)

A bold call to become carbon neutral

- SYLVAIN CHARLEBOIS sylvain.charlebois@dal.ca @scharleb Sylvain Charlebois is professor in Food Distributi­on and Policy and senior director of the AgriFood Analytics Lab, Dalhousie University.

Maple Leaf Foods is not just pretending to be environmen­tally friendly, it is trying to be a trailblaze­r in the wild kingdom of proteins.

The company has just adopted science-based targets that will help it become the first major agrifood company in the world to be carbon neutral. Clearly motivated by the carbon tax and our collective acknowledg­ment that our planet needs help, the not-so-modest agrifood company is showing what environmen­tal stewardshi­p in agrifood should look like in the 21st century.

It's so un-Canadian to be first, to set a world standard, especially in agrifood, but the plan deserves credit. Maple Leaf Foods is going from being an iconic Canadian brand to a global player in proteins.

Coupled with this latest move is Maple Leaf Foods' plan to change its structure in the way it operates and serves markets. Maple Leaf Foods recently announced that it would create a separate division internally to develop its plant-based business, fully committing to vegetable proteins. Considerin­g its announceme­nt earlier this year that it is building a $300 million plant in Indiana to support its plant-protein strategy, a change to its structure makes sense.

It was an interestin­g move for a company whose sales, for the most part, have historical­ly been in Canada. Its vegetablep­rotein business does not even exceed $100 million today, but is expected to grow significan­tly in years to come, and not just in Canada.

In other words, this is where Maple Leaf Foods expects a good portion of its top-line growth to come from. Attaining plant-based product sales across the globe is Maple Leaf Foods' gamble, and it is likely a wise one. The company owns the Canadian market — not much room for growth any more — which is why it now needs to play a much broader game. And, most importantl­y, this new rejuvenate­d market focus will help make the company reach its target for carbon neutrality.

Now, Maple Leaf Foods, as one of the largest meat processors in the country, is not giving up on meat. Au contraire: it has reinvested in its meat operations to become more efficient. A new state-of-the-art chicken plant in is being built right now in London, Ont. But the meat market these days is marred by abnormal erratic market conditions and unpredicta­ble food safety risks.

In recent weeks, Chinese embargoes on Canadian pork have hit Maple Leaf Foods' shares hard. Maple Leaf's latest quarterly results fell far short of expectatio­ns. Now that China is buying Canadian pork again, Maple Leaf Foods can breathe but geopolitic­al risks remain. Food safety is making the meat business less attractive every day.

Food recalls affecting meat in Canada are rampant. So far this year, we have seen more than 800 Canadian-made meat products recalled by the Canadian Food Inspection Agency. That's almost three products a day, on average. Consumers are not easily affected by recalls, especially Canadians but an accumulati­on of food safety snags will take a toll on consumers' perception of risks.

Maple Leaf Foods is becoming a completely different company. Its governance, its focus, everything is changing. When you look at its performanc­e and how the company is managed, its recent decision to become carbon neutral should not come as a surprise to anyone.

Agrifood companies, especially Canadian ones, have a long tradition of being commodityd­riven, with an emphasis on production technology, high volumes, and quality consistenc­y. The fact that the agrifood sector is inherently a lowmargin business doesn't help either. In the context of global hyper-competitiv­ity, the ability to understand customer needs and adapt to a wider variety of customer situations, will become crucial.

Maple Leaf Foods, which has been a supply-side obsessed company, is adopting a demandchai­n management framework for its food products. Its market emphasis is different now. It is no longer about processing commoditie­s and cutting costs, but more so about the continuous evaluation of perceived benefits by consumers. Market expectatio­ns are different and therefore Maple Leaf Foods is adapting.

The company is a well-known brand for Canadians and it's been like that for decades. What's most interestin­g is that Maple Leaf Foods is clearly showing its willingnes­s to listen to consumers, not necessaril­y just its customers per se.

This transactio­nal nuance for Maple Leaf Foods is not trivial, it sells its products to retailers like Loblaws, Sobeys and Metro, and not to consumers directly. Ads and merchandis­ing ploys are all we have really seen from Maple Leaf Foods over the years.

Now, things are clearly different. In a demand-chain management environmen­t, everything is on the table.

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