The Chronicle Herald (Metro)

Mcdonald’s outlets back online after tech outage

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TOKYO (Reuters) – Some Mcdonald’s stores were back online after a technology outage on Friday disrupted operations for a few hours at many of the restaurant chain’s outlets worldwide.

The fast food giant ruled out the possibilit­y of a cybersecur­ity incident and said the tech issue was being resolved, after its restaurant­s in countries including Japan, UK, Canada and Australia faced outages earlier in the day.

Mcdonald's declined to comment on the number of stores impacted.

Many of its stores in Japan had stopped taking in-person and mobile customer orders because of the system disruption. A spokespers­on at Mcdonald's Holdings Company Japan said recovery work was in progress and operations were resuming at some stores.

The company's outlets in the UK and Ireland were fully back online after the outage, it said, while Mcdonald's Australia said most of its restaurant­s had reopened.

The restaurant chain has about 40,000 outlets worldwide, with more than 14,000 stores in the United States.

The outage seemed to be have affected customers in Hong Kong and New Zealand as well, with people taking to social media to complain about disruption­s at stores.

Earlier this month, Meta-owned Facebook and Instagram also faced technical issues that disrupted global services for hundreds of thousands of users for more than two hours.

Dear Money Lady,

I don’t have a question but rather a comment. I know you write about millennial­s a lot and I just wanted to add to that. We recently hired 12 new staff to our growing business and all of them were under 35. Maybe we just got lucky, but they are all great. We didn’t aim to hire all younger workers, but it just worked out that way, and I must say it has given us new and wonderful work karma.

Melinda P.

Dear Melinda, I picked your email comment because I loved your slogan “work karma” – thank you.

No matter what your age, being a good co-worker is so important, especially now when many people are working from home. It is so easy to send out inappropri­ate emails or comment in a nonprofess­ional manner, because we don’t have to be in the office as often.

According to a 2023 Marketplac­e Study, office etiquette is slipping. It is important to remember that most people tend to have long, elephant-like memories when it comes to work, whether it's good or bad. Taking the high road should always be your goal even if it means a short-term sacrifice.

Canadians will work onethird of their life, or the

Keep workplace karma in mind – a few workplace etiquette tips to try to ensure a positive workplace. equivalent to 90,000 hours. That’s a lot of time if you’re not happy.

Creating a great “work karma” makes life better, makes businesses more successful, and makes workers more productive.

It should be the goal of every business, large or small, to foster a good environmen­t. Here are some tips to do so:

THINK BEFORE YOU SPEAK

Never bad-mouth people, even when they are deserving. Try not to lower yourself into a “bash-fest.”

If others look to you for reinforcem­ent of their cattiness, simply shrug your shoulders, roll your eyes, or shake your head in bewilderme­nt rather than contributi­ng to the conversati­ons.

KEEP CONFIDENCE­S

Never break a confidence. It seems nowadays no one can

keep a secret anymore, but we should definitely try to.

CELEBRATE OTHERS

Thank a person who has done you a good turn, and not just with an email; put some feeling into it.

Certain favours are worth a phone call, a handwritte­n thank you note, flowers or a lunch out. Always be gracious and don’t let being too busy be the reason for you not thanking someone.

Compliment your coworkers to other people, especially management. This not only helps the co-worker, but it makes you look good too.

LEAVE ON A GOOD NOTE

When you leave an employer, never bad-mouth people in your former company (no matter how much you believe they deserve it).

You never want to be known as the complainer of your prior “evil-boss.” New,

interested co-workers love to listen to stories, but remember, this will most likely reflect badly on you.

BE TRANSPAREN­T

As a last tip for a good “work karma,” try to always be transparen­t. Remember that people don’t know what you know unless you tell them and keep them up-to-date.

It is so difficult to be collaborat­ive when you are missing key facts. Pooling resources and creating a diverse work environmen­t allows businesses to lean on the different background­s, skills, and experience­s of their staff to create new ideas and innovative approaches for future growth.

Good luck and best wishes, Money Lady

Written by Christine Ibbotson, author, finance writer, and national radio host. Send your questions through her website at askthemone­ylady.ca

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