Service BC now has medical answers

People who need help with their Medical Services Plan, Pharmacare and Fair Pharmacare benefits can now get answers from Service BC.

The Health Insurance BC contact centre is being merged into Service BC.

Service BC, created in 2016, is also adding texting and translation services.

For support or questions about MSP benefit services, Service BC customer service agents are available Monday-Friday, 8 a.m.-4:30 p.m.

PharmaCare agents are available Monday to Friday, 8 a.m. to 8 p.m. (except statutory holidays) and Saturdays 8 a.m. to 4 p.m.

The phone number is 1-800-6637100. In Kelowna, Service BC is at 305 – 478 Bernard Ave.