New manager maintains friendly, personable service
Maxville’s Home Hardware store might have a new manager in 38-year-old Phil Schellenberg but it’s still offering the same old small town friendliness that has been its trademark since it re-opened in 1998.
“The advantage to shopping here is that we’re a lot more personable,” Mr. Schellenberg says. “We help out as soon as you walk in the store. We always go that extra mile for you.”
He says that his staff of five prides itself on ensuring that everyone who visits Home Hardware is able to find what they need. If it’s not in stock, he can order it and have it arrive soon. Home Hardware also offers layaway plans on its stock too.
“Online shopping is big,” he says, adding that Home Hardware gets two or three shop-a-tron online orders every week.
Mr. Schellenberg says that he’s also doing his part to make the local shopping experience even more unique.
For example, the store is going to start hosting ladies’ nights. The first one will take place Nov. 19.
“Home Hardware has a lot of male customers so usually the store isn’t geared toward women,” Mr. Schellenberg explains. “We’re just trying to bring more women into the store.”
The ladies’ night will include snacks and a barn board painting event.
He hopes to have four such events every year. Of course, after the ladies’ night, he’ll be quite busy dealing with the Christmas season.