New man­ager main­tains friendly, per­son­able ser­vice

The Glengarry News - Glengarry Supplement - - News -

Maxville’s Home Hard­ware store might have a new man­ager in 38-year-old Phil Schel­len­berg but it’s still offering the same old small town friend­li­ness that has been its trade­mark since it re-opened in 1998.

“The ad­van­tage to shop­ping here is that we’re a lot more per­son­able,” Mr. Schel­len­berg says. “We help out as soon as you walk in the store. We al­ways go that ex­tra mile for you.”

He says that his staff of five prides it­self on en­sur­ing that ev­ery­one who vis­its Home Hard­ware is able to find what they need. If it’s not in stock, he can or­der it and have it ar­rive soon. Home Hard­ware also of­fers lay­away plans on its stock too.

“On­line shop­ping is big,” he says, adding that Home Hard­ware gets two or three shop-a-tron on­line or­ders ev­ery week.

Mr. Schel­len­berg says that he’s also do­ing his part to make the lo­cal shop­ping ex­pe­ri­ence even more unique.

For ex­am­ple, the store is go­ing to start host­ing ladies’ nights. The first one will take place Nov. 19.

“Home Hard­ware has a lot of male cus­tomers so usu­ally the store isn’t geared to­ward women,” Mr. Schel­len­berg ex­plains. “We’re just try­ing to bring more women into the store.”

The ladies’ night will in­clude snacks and a barn board paint­ing event.

He hopes to have four such events ev­ery year. Of course, af­ter the ladies’ night, he’ll be quite busy deal­ing with the Christ­mas sea­son.

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