It pays to leave car work to the pros
When it comes to taking care of a vehicle, do-it-yourself is the wrong route to take, stresses Ken Bourque.
“A good technician is the expert. You should listen to a technician like you would a doctor,” adds the owner of Ken’s Auto Center, located at 3925 County Road 45, behind the Ontario Provincial Police station.
“People may want to change the oil themselves. But when they bring their vehicle in here, we can get the vehicle up on the hoist, and at the same time check the undercarriage and suspension,” says Mr. Bourque.
Motorists cannot spot flaws that are easily detected by trained mechanics.
Lack of regular maintenance is a common cause of problems, observes the grand master tech- nician, whose team consists of service manager Craig Gibbons, technician Robert Marenger and apprentice Vincent Bourque, his son.
Mr. Bourque, who started in the trade in 1985, opened his business in 2008. The operation recently grew when the number of bays was doubled to four.
At this time of year, the team is busy changing tires. “We offer tire storage,” says Mr. Bourque.
Estimating that 95 per cent of his customers are repeat clients, Mr. Bourque remarks, “We look at a vehicle like it was our own mother’s. We make sure it is safe and we will not sell you something that you don’t need.” Environmentally friendly Mr. Bourque takes pride in the environmentlally friendly nature of his shop. “We are very green. Everything that can be recycled here is. We put out one garbage bag a week, which is pretty good for a four-bay garage.”
EXPERT EYE: Grand master technician Ken Bourque advises that maintenance be entrusted to trained professionals.