What to do if you expect a refund
Are you expecting a refund this year? You can get a refund if you paid too much tax throughout the year, paid more instalments than necessary or claimed more refundable credits than the total taxes you owed. There are two ways to check the status of your refund. By Internet, use My Account. If you are not registered to use My Account, you can get immediate access to your refund information using the Quick Access service.
By automated phone service: Call the Tax Information Phone Service (TIPS) at 1-800-267-6999.
If your total payable on line 435 of your return is less than your total credits (line 482), the difference is your refund on line 484.
Generally, if the difference is $2 or less, you will not get a refund. The Canada Revenue Agency (CRA) usually processes paper returns in four to six weeks.
The CRA will start to process returns in mid-February; wait until mid-March to call, even if you filed your return in January.
If you filed your return on or before April 15, wait four weeks before you call.
If you filed your return after April 15, wait six weeks before you call.
You can choose to have your tax refund deposited directly into your account at your financial institution in Canada.
For more information, go to the CRA webpage on refunds.
Sign up for direct deposit and save yourself a trip to the bank.
By 2016, the Government of Canada will be phasing out cheques in favour of direct deposit for all government payments. To get ready for this change, the government is encouraging all Canadians to sign up for direct deposit now. With this standard payment method, you will get your money faster and there is no risk that your payments will be lost or delayed. Request direct deposit and your money will always be in your bank account on time. Go to www.cra.gc.ca/directdeposit to sign up.
Did you know?
Even if you have no income to report, you should still file your income tax and benefit return to be eligible to receive certain tax credits and benefits on time.
Eligibility for certain benefit payments is based on information from your yearly tax return. If you don’t file your income tax and benefit return, you could miss out on these credits and benefits. For example:
-- the goods and services tax/harmonized sales tax (GST/HST) credit and integrated provincial and territorial programs;
-- the Canada child tax benefit (CCTB) and integrated provincial and territorial programs. If you have a spouse or common-law partner, they must also file a return for you to receive your benefit payment; and the universal child care benefit (UCCB).
Keep any receipts and documents for at least six years. If the Canada Revenue Agency (CRA) reviews your return, you will need your receipts to support your claims.
For information on how to request direct deposit, go to www.cra.gc.ca/directdeposit.