‘Why can’t you call us back?’

The Glengarry News - - The Opinion Page -

The Edi­tor, My hus­band and I moved to Green Val­ley from Mon­tréal three years ago and pur­chased our first house to­gether.

I am not a handy­man but I can do lit­tle things around the house. Our house needed a few re­pairs, big­ger jobs than I can do. With a hard­ware store close by, I’m thinking, “Where bet­ter to get the names of pro­fes­sion­als and busi­nesses?” So I was told to hire lo­cally in­stead of con­trac­tors from Corn­wall or the vicin­ity. To my amaze­ment, over the three years, I can not tell you how many pro­fes­sion- al peo­ple we have called. I don’t un­der­stand why all these busi­nesses have voice mail and/or an­swer­ing ma­chines and say to “leave a mes­sage and I will get back to you.” At a cou­ple of well-known plumb­ing places, we have left four mes­sages.

Now, I can un­der­stand peo­ple are busy but are you too busy to give a call back and say ei­ther “I am over­loaded with work” or “Sorry, I can’t do that job.” Then they could re­fer you to some­one else who may not be as busy. But gee whiz, at least have the decency to call a per­son back and let them know.

Now if you have all these jobs and no time for new peo­ple then why ad­ver­tise?

Don’t for­get one thing: It was us guys with the lit­tle jobs that started your busi­ness off and you ex­panded.

So try not to for­get the lit­tle per­son even if it isn’t a $2,000 or $5,000 job. So now I have to re­sort to Corn­wall pro­fes­sional peo­ple to come up here.

Thanks, Alexan­dria pro­fes­sion­als. (LOL, hire lo­cally!) This leaves a bad taste in my mouth.

C. Cleve­land, Green Val­ley

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