The Editor, My husband and I have been loyal customers of the Caisse Populaire Alexandria for more than 40 years.
We recently received letters stating that some of our personal information was compromised. They offered a free credit monitoring plan for five years with Equifax. Registration could be done online or by phone.
All went well with one registration online, even though I could only get through at 6 a.m. due to “high volume.” Second registration would not go through.
I spent 35 minutes on hold on the toll free line. Chose the English option. Call was finally answered by a lady with a strong accent. Was difficult to understand because I could hear other conversations in the background.
My question today is: Do we have nobody here in SDG who could be employed? Why not choose local employees who do business in this area? Surely shopping locally goes both ways. These businesses look for our support and should hire local.
Today I am very disappointed with the Caisse Populaire in Alexandria that I deal with.
Anyone else feel this way? Can anything be done about it? Does anyone care?
It seems to be all about the money they save by hiring employees cheaply in other countries. Ellen Quesnel, Long Sault