We’ve Got The ‘Roast’ Beef ‘HUNGRY Meets HISTORY’! Arby’s Restaurant
So recently, it was time to do a renovation and Joe had this to say:
“Since Arby’s wanted to do corporate, so that all the stores have the same image, so they have the same brand look, and so this is the new style and we decided to go ahead and do it early and its’ been paying off, as it looks fantastic! It really does! So, we don’t just have the food now. We have the image…we have the food…the hospitality…the service and the brand.
The five key elements which you need. Also, Finnway General Contractors were absolutely fantastic and we are more than pleased with the services they have provided, especially on budget!”
And as far as not interrupting ‘business as usual, Joe shares, “We were open, except for, we closed one day for half a day, but we kept the ‘Drive Through’ opened, while we were working inside and when we were working on the outside, we had the dining room opened. It took about three months to complete the renovation and it was lot of time went to detail. It was a huge undertaking but, we want the best for our customers. In the beginning of owning an Arby’s, we had some growing pains, but after that, we just had the right people and the right mindset and taking care of the customer, which is the number one item!”
As a viable employer and adding to the economy of Thunder Bay, Joe tells TBB Magazine that most of the staff are students going to university or college for nurses and some are for doctors and other careers and others are regular workers.”
TBB: “You must know a lot of the customers?”
Joe: “Yes I do. We have a lot of repeat customers and I know a lot of the customers by their first hand basis, which is really important”
TBBM: “What’s on the horizon for you?”
Joe: “Hopefully to open up another location, like in the Southward. Grow the Brand, the business, you know what I mean? We, Frank, Stan and I, start together, and we had Diary Works, used to be Dairy Queen and we wanted to get a little bigger and we looked at this and was a little different. It wasn’t the normal burger, pizza kind of thing. It was more like a Subway or Taco Time and there was room to grow. Inspired Brands, formerly Arby’s Restaurant Group Inc., has purchased
Sonic Drive-In, in the States, Buffalo
Wings, Jimmy John’s and Rusty Taco Restaurant Chain. They have a well-oiled management team and they know what the customers what and system in place, just like everything else.”
TBBM: “How do you like the business in Thunder Bay?”
Joe: “It’s fantastic!”
Before becoming a Arby’s Restaurant owner, Joe, Frank and Stan began with a lengthy application, gone through a long period of qualifying and then, and only then, if they met the strict criteria, would they be invited to be introduced to head office officials, who would meet with them in Florida. There they would be introduced to the operations of Arby’s Restaurants Brand and see first-hand, what it would be like to be involved in the operations, and the adherence to, the strict, standards of this franchise, corporation, and obviously, they not only met the criteria, but exceeded in it.
We here, in Thunder Bay, are very happy to have an Arby’s Restaurant and we are certainly thankful to these entrepreneurs, Joe, Frank and Stan, who endured the pains of progress and brought not only great food and hospitality to Thunder Bay, but also employment opportunities, that otherwise, would not be available.
So. Thank you and congratulations on your renovation!
O.k.! There you have it!
After writing this article, I’ve built up quite an appetite and I’m craving some good ole’ Arby’s. So! Pardon me, while I run out and grab a bit of where ‘Hungry Meets History’ too! I think I will order a Signature Sandwich, a double order of those ‘can’t live without’, Curley Fries and a soda, to top everything off with! I’ll be sitting in the second booth near the window, if anyone wants to join me!
Arby’s Restaurant, Store #2344
854 Red River Road,
Thunder Bay, ON
P7B1K2
1-807-767-1142 https://locations.arbys.com/ca/on/thunderbay/854-red-river-road.html