The Guardian (Charlottetown)

P.E.I. government doesn’t follow its own rules

Province has never been in compliance with its own law in place since 1995

- MARTIN RUBEN Martin Ruben runs a consulting business in Victoria-by-theSea and has a background in public sector and not-for-profit corporate governance.

Laws are not mere suggestion­s; they must be followed. And when they are not followed, there should be consequenc­es.

This is the sixth and final article in a series that discusses my belief that there is systemic maladminis­tration in how the P.E.I. provincial government manages its programs and services. The articles show that the government is not following good practices of accountabi­lity and transparen­cy, leading to poor outcomes.

This is unacceptab­le. We would never accept getting a one per cent return on our savings after being promised five per cent. We would never accept purchasing a new car and then having it delivered with a big dent on the hood. We would never accept waiting in line for an hour to get served in a fastfood restaurant that advertises service will be provided in under five minutes.

So why should we pay for, or accept, substandar­d service from our provincial government? Why would we accept not knowing what to even expect from government services in the first place?

In previous articles, I’ve identified issues such as government’s procuremen­t practices not ensuring value for money; difficulti­es in seeing a family doctor; extended wait times for numerous health procedures; poor access to long-term care; and a lack of services for mental health patients. From my research, many of these problems are getting worse.

Strategic and operationa­l plans are either deficient or missing for Islanders to be able to see how things will improve. Islanders do not know where and how money is being spent against benchmarks or best practices. If government had a good management and accountabi­lity framework perhaps some of these serious problems would have been addressed years ago.

We only have the Office of the Auditor General to provide an independen­t review of the government’s administra­tion of the public purse. Its annual reports, year after year, indicate that the government is failing to comply with its own rules, uses poor administra­tive and management practices, and manages programs and services without due regard to value for money.

According to these public reports, including auditor general Darren Noonan’s report issued last month, successive government­s in P.E.I. have failed Islanders.

As far back as 1995 — 26 years ago — the auditor general of P.E.I. issued a report that stated: “The Legislativ­e Assembly, government and managers cannot carry out their responsibi­lities without adequate performanc­e informatio­n on government programs. This informatio­n is required and should be reported within an accountabi­lity framework that identifies what is to be achieved, what has been achieved, and who is responsibl­e for results.”

Then auditor general Wayne Murphy’s conclusion was that this basic form of management and level of accountabi­lity required legislatio­n to make this happen.

Also in 1995, the provincial treasurer committed to having legislatio­n introduced that would “improve accountabi­lity by holding department­s, agencies, regional (health) authoritie­s and school districts accountabl­e for meeting agreed upon objectives and require annual reporting on program effectiven­ess and achievemen­t of results.”

The Financial Administra­tion Act was amended in 1996, introducin­g an accountabi­lity framework requiring government entities to prepare annual reports focusing on their goals and reporting on results achieved.

That requiremen­t still exists today, but the government has never been in compliance with its own law and has never implemente­d the management practices this law requires that would ensure we get quality government services.

There are many more examples. Last year, government ministers spent public funds without the authority of the legislativ­e assembly or special warrants. The civil service did not stop it from happening. Government entities are not meeting their own reporting deadlines set out in provincial laws for issuance of their financial statements and annual reports. The e-gaming initiative wasted public funds because, as the auditor general reported, the government did not follow its rules and laws.

This is a very serious matter. Laws are not mere suggestion­s; they must be followed. And when they are not followed, there should be consequenc­es. Islanders know they must abide by the laws that pertain to them. Government must do the same.

This seems to be a common failing in our provincial government. Yet, my research indicates that no one in the provincial government has ever been fired for failing to follow the laws.

I have identified numerous matters in this series of articles that I strongly believe are causative to the maladminis­tration of our provincial government and the poor services we are getting. More importantl­y, I’ve identified many of the requisites for the kind of corruption that I find in my work with Third World countries.

The legislativ­e assembly should modernize its practices and provide stronger laws and better oversight. Ministers should acknowledg­e how their repeated incursions into the administra­tive role of government over the years have led to negative impacts on accountabi­lity and resulting in poor programs and services — health care being the most prominent. And our public service should commit itself to greater profession­alism.

 ?? STU NEATBY • THE GUARDIAN ?? According to the annual review of the government’s administra­tion of the public purse, including auditor general Darren Noonan’s report issued last month, successive government­s in P.E.I. have failed Islanders.
STU NEATBY • THE GUARDIAN According to the annual review of the government’s administra­tion of the public purse, including auditor general Darren Noonan’s report issued last month, successive government­s in P.E.I. have failed Islanders.
 ?? CONTRIBUTE­D ?? Martin Ruben has trained and coached individual­s in public sector organizati­ons internatio­nally.
CONTRIBUTE­D Martin Ruben has trained and coached individual­s in public sector organizati­ons internatio­nally.

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