The Miracle

5 Public Speaking Secrets That Will Help You Make Your Company Grow

- By: Ari Rabban

P eople trust eloquent speakers more than honest ones -- which doesn’t mean to start lying. Just sharpen your speaking skills. If you’re on stage, your audience members will assume you’re the expert and will treat you as such -- unless you give them a reason to believe otherwise.

The 2 Unbreakabl­e Laws of Public Speaking Public speaking can be frightenin­g, but for entreprene­urs who learn to take, and own, the podium, the benefits far outweigh the stage fright. Succeeding as a small business is all about building trust with your consumers. According to Harvard University researcher­s, people trust eloquent speakers more than honest ones, even when the more articulate speaker isn’t telling the whole truth. That doesn’t mean you can start lying to get ahead, but it does mean that sharper speaking skills could improve your brand’s perception. Even if you aren’t a natural, you can improve your public speaking with practice and a little support. Researcher­s at the University of West Australia found that students they studied who received reassuring messages before a speech reported less anxiety than those who did not. So, if you can get past your anxiety, you’ll find that public speaking has its perks: I met several of my largest Phone.com clients, ffor example, when they approached me after one of my speaking opportunit­ies. In some of these cases, they were the only ones to approach me out of the entire crowd. So, if you invest a bit of practice, you’ll find that public speaking can help you meet new people, improve your presentati­ons and strengthen your brand. Here are several tips to help you do that:

1. Eliminate ambiguity about your audience -- and your topic. Don’t just get to know your audience members the day of the speech -- research them beforehand. How many will be there? What do the demographi­cs look like? Simplify your delivery if you’re speaking to a group of laypeople, or get technical if your audience consists entirely of engineers. Also recognize that simply knowing your topic isn’t enough. Dig deeper and find out why your audience cares about this topic right now, what positions on the issues in your industry they hold and what kinds of questions you can expect to receive. Also, be prepared to pivot: Once, when Facebook COO Sheryl Sandberg was preparing for one of her speeches, she ditched her original presentati­on, which she described as “chock-full of facts and figures and nothing personal.” Instead, she changed tactics at the last minute to present emotional stories, and her speech became a viral hit.

2. Familiariz­e yourself with the environmen­t. Will you have video screens and a projector? Where are the lights how are the seats arranged, and what is the dress code? The more you know about your speaking environmen­t, the fewer hiccups you’ll encounter on the day of the event -- and the more commanding and assertive presence you’ll have, helping you make stronger connection­s with attendees. As for the dress code, regardless of what they’re wear, make sure you wear something comfortabl­e. Nothing exacerbate­s nerves like a too-tight shirt collar or pants that ride up.

3. Study the pros -- and yourself. Practice your speech in front of a mirror. When you’re ready, try it out on colleagues and friends. Open yourself to helpful criticism, and try not to take feedback personally. Accept opportunit­ies to speak at smaller engagement­s to build your chops and acclimate to the role before you go after the bigger clients you really want to land. If you feel that your presentati­on skills are shaky, find videos of previous sessions of the event and watch the successful speakers. As former TEDx talk participan­t Brooke Warner said, describing that experience: “There are countless videos to study, books to read and online resources from those who’ve walked before you. I consumed everything, and voraciousl­y. I watched close to 50 talks, read two books, and read many many posts.”

4. Start and finish strong -- with no apologies. Spend extra time crafting the beginning and end of your speech. A strong start will help you get into a rhythm, while a powerful finish will help you drive the point home in case you start to stumble along the way. Do what comes naturally -- not every great speech needs a joke or tragic story to be memorable. When you feel uncertain, your first instinct mayt be to apologize to your audience for your shortcomin­gs. Don’t do it. If you’re on the stage, the audience will assume you’re the expert and treat you as such unless you explicitly tell them not to.

5. Reap the rewards. Even if half your audience exits, one impressed person could be the gateway to your next major contract. Whether you leave with dozens of leads or just spread a passionate message, appreciate that you were the organizer’s choice, and take what you can from the experience. You don’t have to wait for audience members to approach you. Make clear that you’ll be available to talk and connect in person after the speech and via your social media profiles or email in the subsequent days and weeks. Some leads might take longer to ruminate on your message, so make sure you’re easy to find when they’re ready to chat.

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