Tips for staying out of hot water at your front door

Ask for identification: Don’t even let the salesperson start the pitch until you’ve seen a photo ID. Get the name of the business and the name of the salesperson – or close the door. Never give out personal or financial information, including your credit card or bank account number, unless you know the selling company’s reputation.

Get it in writing: Ask about the rental fees, installation, repair and extra service charges and promises, such as warranties – and insist on getting these details in writing. Demand to keep a copy of any written material that the salesperson shows you.

Don’t sign on the spot: If the salesperson pressures you to sign on the spot, don’t. Shut the door, or insist you need more time to read and understand the agreement, including the fine print. Ask yourself if you really need the product or service right now.

Check before you buy: You should also know that when you buy a home, you may be taking on the responsibility for an existing water heater agreement that comes with the home.ask the homeowner, your real estate agent or your lawyer for more information before you buy.

Don’t feel embarrassed about protecting yourself: If you feel threatened in any way, ask the seller to leave.

Know the terms of the water heater rental agreement before you sign: How long does the agreement last? Will the business try to renew the agreement automatically without your prior consent? Are there any costs other than monthly rental? If you change your mind and want to get out of the agreement, what extra costs might you face?