Busi­ness suc­cess re­quires ac­count­abil­ity

The Prince George Citizen - - Local -

In 1988, busi­ness was so slow that I would go to my of­fice at the back of our store, close the door, take my gui­tar out, put my feet up on the desk and start strum­ming. While it was sooth­ing for the soul, it wasn’t very pro­duc­tive. After a cou­ple months of this, I started to get bored singing to my­self.

I de­cided that if the busi­ness was go­ing to be suc­cess­ful, it was up to me and I was go­ing to have to get to work. I set some goals, and went out to achieve them but it was dif­fi­cult.

I re­ally had no one to keep me ac­count­able.

It’s 2019 now and, if you are like me, you prob­a­bly have some goals that you want to achieve.

The prob­lem for busi­ness lead­ers like you and me is that there is a 93 per cent fail­ure rate (ac­cord­ing to a Work­place ac­count­abil­ity study of 40,000 busi­ness lead­ers) in align­ing our goals and be­ing ac­count­able for those in­tended re­sults we set out for our­selves.

As you al­ready know from ex­pe­ri­ence, our new year’s res­o­lu­tions for a bet­ter busi­ness often fall by the way­side be­cause we get side­tracked.

We go off chas­ing rab­bits and the Chi­nese proverb says the hunter that chases two rab­bits catches nei­ther one.

This year, if you want to get more done, achieve bet­ter re­sults, be­come more suc­cess­ful, be more prof­itable, or have bet­ter work/life bal­ance, there is one thing you can do that will make all the dif­fer­ence.

Find some­one to keep you ac­count­able.

In fact, the Amer­i­can So­ci­ety of Train­ing and De­vel­op­ment (ASTD) did a study on ac­count­abil­ity and found that you have a 65 per cent chance of com­plet­ing a goal if you com­mit to some­one. And if you have a spe­cific ac­count­abil­ity ap­point­ment you’ve com­mit­ted to with a per­son, you will in­crease your chance of suc­cess by up to 95 per cent. Wouldn’t you like to achieve 95 per cent of the goals you set out for your­self?

And it’s not just you as a leader that needs help. The Work­place Ac­count­abil­ity Study I men­tioned ear­lier re­vealed that 91 per cent of peo­ple rank ac­count­abil­ity as one of the top de­vel­op­ment needs, they’d like to see in their busi­ness. This means your staff wants to be held ac­count­able as well.

Often I hear from busi­ness own­ers com­plain their staff doesn’t do what is re­quired of them. They have em­ploy­ees who are hard to man­age and if they want some­thing done right, the em­ploy­ers have to do it them­selves.

When I ask who is re­spon­si­ble for this fail­ure, only oc­ca­sion­ally do they tell me that they, as lead­ers, are re­spon­si­ble. But the re­al­ity is that if our busi­ness isn’t run­ning the way we want it to and if our staff don’t do their jobs the way we be­lieve they should, then we are the prob­lem.

We are fail­ing to keep them ac­count­able.

I was able to grow my busi­ness into a multi mil­lion-dol­lar op­er­a­tion with dozens of em­ploy­ees be­cause I was able to find a way to keep my­self ac­count­able. We had pro­cesses in place that en­sured our em­ploy­ees were ac­count­able and I re­ported quar­terly to my part­ners.

This left less time to play the gui­tar but more money to pay em­ploy­ees to do my work, ex­pand the busi­ness and en­joy life in other ways.

Are you ready to be ac­count­able in 2019?

Dave Fuller, MBA, an award­win­ning busi­ness coach, is the au­thor of the book Profit Your­self Healthy. Want Dave to keep your team ac­count­able? Email [email protected] prof­i­ty­our­selfhealthy.com

And if you have a spe­cific ac­count­abil­ity ap­point­ment you’ve com­mit­ted to with a per­son, you will in­crease your chance of suc­cess by up to 95 per cent.


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