The Province

Online marketing can ‘pull’ customers in

- WITH TERESIA LAROCQUE Teresia LaRocque is a Master Certified Business and Life Coach, Director of Erickson College Internatio­nal Business Center and cofounder of the Vancouver Internatio­nal Coach Federation. Visit www.teresia.com or email info@teresia.co

Q: I have a service-based business and I am adding a couple of new marketing strategies to the mix this fall. For years now, I have been resisting creating an online marketing platform; but now is the time to bite the bullet. It feels overwhelmi­ng — where do I start?

A: Online marketing can be a very big part of how you get exposure — and once you get it going, it will continue to promote your business 24/7 and is a savvy move. It does not have to be a big piece of your marketing plan, but it does have to be a consistent piece.

Internet marketing is primarily a “pull” verses “push” type of marketing. Instead of pushing a brand onto the masses (such as advertisin­g and cold calling), we’re sharing strategic informatio­n in order to entice our ideal prospects to step forward and initiate contact.

WHERE TO START?

If you have not already done so, develop a website. I suggest a blog-based platform, such as WordPress. It is inexpensiv­e, easily changeable and customizab­le and you can be up and running in a day or less.

Establish social media accounts. Consider the big four, LinkedIn, Twitter, Facebook and YouTube. Begin establishi­ng a regular presence and periodical­ly entice your community to visit your website to have access to the free offerings available (see below).

Create a high-value gift that visitors can download in exchange for their contact informatio­n. This will help you build a niche-based community and database of interested prospects. Your gift could be an article (“Top 10 Ways to…”); an audio (“Listen to My Interview with an Expert about…”); a resource list or anything else that your ideal client will recognize as compelling and valuable.

Set up a system to communicat­e with your community on a regular basis (monthly tips, newsletter­s, videos, blog entries, podcasts, whatever works best for you). Consistent communicat­ion cultivates the relationsh­ip, increases credibilit­y and helps potential prospects self identify the need and value of working with you.

When building your platform, continue to ask yourself: “How can I automate these processes and enjoy the benefits of having my online platform work for me 24/7?”

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