CRTC seeks public opinion on internet code of conduct

OTTAWA — Canada’s telecommunications regulator is inviting public comments on the creation of an internet code of conduct for service providers to address increasing complaints about service. The Canadian Radiotelevision and Telecommunications Commission says the internet code would, among other things, establish consumerfriendly business practices, ensure contracts are easy-to-understand, and make it easier for Canadians to switch providers to take advantage of competitive offers. Codes of conduct are in place for subscribers of wireless and television services but CRTC chair and chief executive Ian Scott says a code for internet services may be needed as the number of complaints has been growing. Canadians have until Dec. 19 to submit their comment by completing an online form.