Great People Work Here!

Working at Niagara Casinos is more than just a job; it’s a community that fosters career development and provides a foundation for associates to make a real difference. As Hamilton-Niagara’s Top Employer for the ninth consecutive year, we continue to embrace inclusivity, provide unique and engaging programs, celebrate team achievements and reinforce the importance of a work-life blend. We are committed to creating an environment where employees can provide remarkable experiences for our customers.

We are proud of our positive, vibrant and engaging workplace culture designed to meet the needs of our 4,200 employees. Our values form the foundation of everything we do – provide remarkable service, earn trust and loyalty, work as one team and improve our communities.

Our exceptional programs have also earned us two National HR Awards in the categories of Employee Engagement and Healthy Workplaces! Celebrating our diversity at Niagara Casinos allows all employees to know that their values, beliefs and experiences are fully appreciated. Our ncdiversity program includes a committee of 45 employees who work together to promote inclusivity and awareness of cultural events. This year our diversity program earned us the 2018 Workplace Benefits – Diversity Program Award as well as an honourable mention for Best Diversity Initiative at the National HR Awards.

The ncCommunity program is rooted in our associates’ passion to pay it forward and make a difference in the Niagara region.

We support over 170 charities and non-profits, including United Way Niagara through a variety of associate events. We leverage employee participation through our Sunshine Program where a financial donation is provided to a charity in recognition of our associates’ volunteer work.

Niagara Casinos provides industry leading compensation and benefits as recognized by the 2018 Workplace Benefits–Financial Wellness Award and Health & Wellness Award. From preretirement financial planning to on site gyms, fitness and mental health initiatives and much more. We are a learning organization focused on creating remarkable customer experiences, continuous improvement and employee engagement. We are also proud to be among Canada’s Safest Employers as award recipients in the categories of Wellness (Gold), Psychological Safety (Gold) and Safest Employer (Silver).

Our bi-annual My View survey helps us to identify areas of strength and opportunities to drive higher employee engagement. Our 2018 survey had strong favourable responses in all 12 categories with an overall engagement score of 88% higher than the Canadian national norm and that of our peers in hospitality and gaming.

We celebrate hard work and support a culture of appreciation by recognizing employees throughout the year with an awards gala, commemorative meals, holiday parties, various pop-up events and our remarkable recognition program!