Times Colonist

The New Normal?

- Arbormemor­ial.ca/en/sands-victoria

This is a statement we are hearing more and more each day as time passes while trying to navigate our lives during this pandemic. Families are faced with so many new ways of doing things and figuring out how to cope and find joy in this new world. How stressful of a time for us all.

The funeral profession has also been impacted extremely hard because of COVID and have worked around the clock to figure out ways to assist our bereaved community members who have had a significan­t loss during this time. Our funeral homes were built and maintained to bring the community

together. Our trained funeral profession­als take time with each family to ensure all their wishes are expressed and they are guided through the very difficult first days of their grief. Although we can only allow a certain amount of people in to make arrangemen­ts in order to keep everyone safe, we are still able to meet in person and guide you through together. We are still able to gather safely in smaller numbers for an intimate service and livestream to those who cannot attend.

We too, are not used to masks and the distance we must keep between each other and those we want to comfort, but we are still here to support you, listen and assist. We are all in it together wondering when it will go back to normal… the old normal.

No matter what happens in the uncertain future, we want you to know that we will do everything we can to ensure you and your family are cared for when someone you love passes away. We will continue to work hard to adhere to the health guidelines and keep our buildings, teams and communitie­s safe. We will keep communicat­ing to find new ways to bring the support to those in need and promise there will always be someone to answer your call if and when the time comes, no matter what the new normal looks like.

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By Laura Van Sprang, Manager at Sands Funeral Chapel Cremation and Reception Centre (Victoria)

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