Times Colonist

In Cook Street Village, nurses at health co-op are taking on patients

- CINDY E. HARNETT

A community health co-operative in Cook Street Village in Fairfield says it has three registered nurses who can handle many health concerns that don’t require a doctor and are taking patients.

People often believe they need a doctor when a nurse might be the appropriat­e choice, said Vanessa Hammond, chair of the Victoria Community Health Co-operative.

“People think they need a doctor, so automatica­lly go line up for a doctor when, in fact, a nurse would be really appropriat­e,” said Hammond.

“The scope of practice of registered nurses is actually quite huge.”

Two of the three part-time registered nurses at the co-op focus more on physical health, while the other focuses on mental health.

Registered nurses are licensed to check blood pressure and blood sugar, screen for chronic diseases, provide wound and injury care, and conduct wellness checks for coping, mobility, medication compliance and nutrition. They can also help people navigate the health-care system and explain tests ordered by a family doctor.

Registered nurses can also provide referrals to other community or health services, such as physiother­apy, massage, optometry, hearing tests, pharmacy, testing, or diagnostic­s, and help patients develop a plan to address medical

concerns such as arthritis, high blood pressure, diabetes, and lung or heart problems.

While they are not licensed to refill or prescribe medication, make a medical diagnosis, make

referrals to specialist physicians, or order tests, they can provide patients with guidance.

Unlike family doctors, who might have a roster of 1,200 to 1,500 patients, the co-op

nurses don’t have formal patient rosters, although regular patients tend to get booked with the same nurses, said Hammond.

The registered nurses are available to anyone with a B.C. Services Card, formerly called a Care Card. A co-op membership is not required for an appointmen­t.

The B.C. Associatio­n of Community and Co-operative Health Centres negotiates funding through the Health Ministry that covers the nurses’ salaries and directly related costs. The co-operative uses donations and grants to pay for its other wellness programs.

Those who want to have a say in how the co-op operates and support the service can apply for membership­s. If approved, the cost for a first-time annual membership is $50 and renewal is $35.

There are also “as you can afford” fee options.

Originally located in James Bay, the co-op moved to an activity centre in Cook Street Village a few years ago. Last month, it moved into a much larger space just down the street at 1075 Pendergast St., above the Starbucks coffee shop.

“Our space and our availabili­ty have increased and we want to make sure they are fully used but we’re not quite there yet,” said Hammond.

If a patient needs a doctor or a nurse practition­er, the nurses can often help co-ordinate that or link them with the right services.

Hammond said one of the things that differenti­ates the co-op from other medical clinics is it focuses on maintainin­g health and wellness — “helping people look after their own health.”

The clinic nurses want to ensure that patients don’t end up needing medical or surgical care: “That’s when you’ve lost your health,” said Hammond. “Our nurses are very healthy and they work at it and they are very keen on helping other people to stay healthy too.”

Free wellness seminars are held twice a week, on Wednesdays and Saturdays.

The co-op partners with the Creating Community Wellness Society, a registered charity, to offer its wellness services and programs at no cost.

Hammond, who has worked as a co-op developer in 35 countries, believes the ideal range of services includes nurse practition­ers, nutritioni­sts, kinesiolog­ists and counsellor­s working in partnershi­p with each other and community organizati­ons.

“We would very much like to have a nurse practition­er,” said Hammond, noting that would require much-desired additional funding.

An Angus Reid poll published this week found over a sixmonth period, two in five saying they couldn’t access health care or had difficulty doing so.

The pollster looked at patient access to five services — nonemergen­cy care, emergency care, surgery, diagnostic testing and specialist appointmen­ts — as part of a new cross-border study, and found Americans were twice as likely as Canadians to report comfortabl­e access to health care — 30 per cent compared with 15 per cent respective­ly.

Those polled, in two online surveys in August, were asked about their confidence in being able to access urgent care in a timely fashion — 37 per cent of Canadians said they were confident, while 61 per cent said they were not.

In the United States, 70 per cent reported feeling confident, while one-quarter said they were not.

 ?? DARREN STONE, TIMES COLONIST ?? From left, nurse Diane Hunt, chairperso­n Vanessa Hammond and nurse Genevieve Dear at the Victoria Community Health Co-op.
DARREN STONE, TIMES COLONIST From left, nurse Diane Hunt, chairperso­n Vanessa Hammond and nurse Genevieve Dear at the Victoria Community Health Co-op.

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